VIP Guest Services Supervisor

Responsibilities Perform concierge supervisory duties including baggage and transportation arrangement. Greet VIP guests and enhance in-house guest engagement. Handle guest comments and complaints with tact in accordance to the hotel’s policies and procedures. Promote hotel facilities including Health Club, Business Centre and F&B outlets. Offer...

Guest Relations Officer – Langham Hospitality Group As a Guest Relations Officer at Langham Hospitality Group, you will perform concierge and lobby guest relations duties, manage guest comments, promote hotel facilities, and provide traveling tips to guests. Responsibilities Perform concierge/lobby guest relations duties including baggage and...

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A prestigious hotel in Hong Kong is seeking a Guest Relations Officer to manage concierge and lobby guest relations duties. The ideal candidate will have a minimum of one year’s experience in the hotel industry, excellent communication and interpersonal skills, and the ability to work well under pressure. Responsibilities include assisting VIP guests,...

A hospitality organization in Kowloon is seeking a Guest Services Officer to supervise frontline staff and provide exceptional service to guests. Responsibilities include managing check-in/check-out and resolving guest enquiries and complaints. Ideal candidates should hold a diploma in Hospitality Management and have 2-3 years of experience. Excellent...

Responsibilities: Supervise the overall activities at the Front Desk. Delivered the courteous and effective service to the hotel guests by all the colleagues at the Front Desk. Provide proper training is provided to all Front Desk subordinates and new recruits. Ensure proper room assignment with the preference of the arrival guests and coordinate with the...

Overview Our client, a prestige private club, is seeking a dedicated and customer-focused Service Leader with a strong background in hospitality to join their team. This is an excellent opportunity for a proactive and motivated individual with a passion for problem-solving and delivering exceptional customer service. 5-day work week Gratuity bonus with good...

Client Relations Supervisor (in-store VIC Servicing) We are seeking a passionate and strategic Client Relations Supervisor to enhance our VIP customer experience and boost client loyalty. This role will involve brainstorming and leading client engagement events that subtly drive sales while maintaining our brand's sophisticated image. Key Responsibilities...

Business Unit: Nina Hotel Kowloon East, HKCompany: Chinachem GroupDate: 28 Nov 2025 Job Overview Perform guest check‑in and check‑out duties according to the Standard Operation Procedure of the hotel and handle guest enquiries in an attentive and courteous manner. Responsibilities Greet and welcome the guests with standard courteous phrases. Handle...

Date: 28 Nov 2025 Business Unit: Nina Hotel Kowloon East, HK Company: Chinachem Group Job Overview Perform guest check-in and check-out duties as according to Standard Operation Procedure of hotel and handle guest enquiries in an attentive and courteous manner. Responsibilities Greet and welcome the guests with standard courteous phases. Handle registration...