Customer Service Officer
3 months ago
Job Description
- Handle customer enquiries & provide after-sales support to ensure customer satisfaction
- Monitor project status & update control record
- Provide suggestions to uplift service level
Job Requirements
- Degree holder in any disciplines
- Min. 1 year of client servicing experience preferably in Logistics industry
- Proficient in both English and Chinese
- Excellent communication and interpersonal skills
- Able to work in a dynamic and fast-paced environment
- Organized and detail-minded
- Immediate availability is a definite advantage
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Regulatory Compliance Services Officer
2 months ago
Hong Kong, Central and Western District, Hong Kong SAR China Corporation Service Company Full timeJob SummaryWe are seeking a highly skilled Officer, Regulatory Compliance Services to join our team at Corporation Service Company.Your Key ResponsibilitiesPerform Anti-Money Laundering (AML)/Counter-Terrorism Financing (CTF) checks and follow up with investors on required Know Your Customer (KYC) documents, including FATCA/CRS-related forms and...
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hong kong, Hong Kong SAR China International Executive Service Corps Full timeSenior Officer / Assistant Manager, Customer Services (Corporate Banking) Post Date 04/12/2024 Division Corporate Banking Department/Branch Marketing You will be responsible for providing administrative support to marketing teams related to customer service, handling deposit creation & rollover, account opening, conducting company searches, AML checking...
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Officer, Regulatory Compliance Services
7 months ago
Hong Kong, Hong Kong SAR China Corporation Service Company Full timeOfficer, Regulatory Compliance Services Hong Kong Mon - Fri, 9am - 6pm Hybrid The position Our Regulatory and Compliance Services (RCS) ensure our clients to meet both their local and global regulatory needs and provide customized support to keep our clients informed of the evolving regulatory requirements impacting their business. Our team based...
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Customer Services Officer
4 months ago
Hong Kong, Hong Kong SAR China Cathay Pacific Airways Limited Full timeRole Introduction **Promising and Structured Career Development in Airport Services Delivery Department** Customer Service Officer III > Customer Service Officer II > Service Excellence Lead > Manager on Duty > Duty Manager Reports to: Service Excellence Lead Upon relative skills attainment and fulfillment of predetermined performance criteria,...
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Customer Service Officer
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Manulife Full timeDiscover a rewarding career opportunity with Manulife, a leading international financial services group. As a Senior Customer Service Officer in our Customer Care Team, you will play a vital role in delivering exceptional customer experiences and driving business growth.About the RoleWe are seeking an experienced professional with a strong background in...
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Customer Services Officer
8 months ago
Hong Kong, Hong Kong SAR China Bollore Logistics Asia Pacific Full timeHandling customer’s inquiries, claims, complaints, quotations and overseas agent correspondence Following up overseas routing orders and booking from customers Maintaining customer database Handling all import and export shipments Coordinating with operation departments to ensure customer orders are properly followed up Requirements HKCEE / HKALE/ HKDSE /...
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Senior Customer Service Officer
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full timeThe role of Senior Customer Service Officer is to provide quality customer service through accurate and efficient counter transactions at branch and assist team for transactions checking.Meet the financial services needs of customers by identifying opportunities and referring them to appropriate bank colleagues.Promote digital banking services and products...
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Senior Customer Services Officer
7 months ago
Hong Kong, Hong Kong SAR China HKT Full timeWe are currently seeking a high-caliber talentto join our support team as a Senior Customer Services Officer . Responsibilities: Handle inbound / outbound customers’ enquiries, resolving 100% of client issues in a professional and timely manner Work with sales team on potential business opportunities through inbound or outbound customer Handle...
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Officer, Customer Service
7 months ago
Hong Kong, Hong Kong SAR China Prudential plc Full timePrudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...
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Customer Service Officer, Team Lead
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Manulife Full timeCompany OverviewManulife is a leading international financial services group that helps people make informed decisions about their financial futures. With a presence in Asia, Canada, and Europe, we provide a wide range of financial advice, insurance, and wealth management solutions for individuals, groups, and institutions.About the RoleWe are seeking an...
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Senior Customer Service Officer
7 months ago
Hong Kong, Hong Kong SAR China Company 28 - Manulife (International) Limited Full timeDescription The Opportunity The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Senior Customer Service Officer, Customer Contact Centre with the resources to solve critical problems for the future of our business, which is why we need you. What motivates you?...
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Customer Service Officer
2 months ago
Hong Kong, Hong Kong SAR China HSBC Full timeJob description Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you...
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hong kong, Hong Kong SAR China International Executive Service Corps Full timeReporting to Head of Direct Channels, you are responsible for leading and managing the team on training, support, and campaign management. Provide all-rounded training to customer services frontline to ensure efficient and quality services are delivered. Also, provide support to the Customer Services Team to smoothen the overall team’s operation....
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Customer Experience
7 months ago
Hong Kong, Hong Kong SAR China The Bank of East Asia Full timeResponsibilities To be a team member of Branch Distribution & Services Department Assist the team to develop and execute customer experience initiatives and programs to drive continuous service improvements in branch network. Coordinate with branches and other departments to facilitate and ensure the programs operated in an effective manner. Participate...
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Senior Customer Service Officer
7 months ago
Hong Kong, Hong Kong SAR China Manulife Full timeJob Description The Opportunity The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Senior Customer Service Officer, Customer Contact Centre with the resources to solve critical problems for the future of our business, which is why we need you. What motivates...
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Customer Service Officer
4 months ago
Hong Kong, Hong Kong SAR China TDCX Full timeTop Reasons to work with TDCX Attractive remuneration, great perks, and performance incentives Comprehensive medical, insurance, or social security coverage World-class workspaces Engaging activities and recognition programs Strong learning and development plans for your career growth Positive culture for you to #BeMore at work Easy to...
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Executive Office Coordinator
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Corporation Service Company Full timeWe are seeking an experienced Executive Office Coordinator to join our team at Corporation Service Company.Salary: $45,000 - $60,000 per annumJob Description:The successful candidate will be responsible for providing high-level administrative support to our management team.Key Responsibilities:Coordinate internal meetings, including scheduling, venue...
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Customer Service Officer, Customer Engagement Team
7 months ago
Hong Kong, Hong Kong SAR China Company 28 - Manulife (International) Limited Full timeDescription The Opportunity The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Customer Service Officer, Customer Engagement Team with the resources to solve critical problems for the future of our business, which is why we need you. What motivates you? ...
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Senior Officer
7 months ago
Hong Kong, Hong Kong SAR China Prudential plc Full timePrudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...
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Customer Service Officer
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full timeAbout Classy Wheeler Limited">Classy Wheeler Limited is an online retail company specializing in electronic products.We are expanding our customer service team and seeking a Customer Service Officer to join our fast-growing team. The ideal candidate will be fluent in one of the following languages: French, Polish, German, Dutch, Italian or Spanish.Job...