Customer Service

6 days ago

Sha Tin District, Hong Kong SAR China Swire Coca-Cola HK Ltd Full time

Responsibilities Make outbound / inbound calls for customer order taking and maintain accurate order records. Handle customers’ enquiries and all follow up matters. Provide customer services via phone and e-mail. Perform ad hoc duties as assigned. Requirements Form 5 or above. Good telephone manner, communication and problem-solving skills. Good command of written and spoken English and Chinese. Proficient in using MS Office and Chinese word processing. Recent graduates and candidates from other industries are also welcome. Application Interested parties please submit your resume with current and expected salary and your availability by clicking 'Quick Apply'. Application Questions Which of the following languages are you fluent in? How many years' experience do you have as a Customer Service and Sales Consultant? How would you rate your English language skills? Which of the following Microsoft Office products are you experienced with? How many years' experience do you have as a Customer Service Role? Have you worked in a call centre before? Which of the following statements best describes your right to work in Hong Kong? What's your expected monthly basic salary? Company Swire Coca-Cola Limited is the fifth largest bottling partner of The Coca-Cola Company by global volume with a franchise to manufacture, market and distribute products of The Coca-Cola Company in Greater China, Cambodia, Vietnam and the western USA. We work closely with The Coca-Cola Company on brand development and marketing. Diversity, Equality, Inclusion & Belonging Swire Coca-Cola is committed to fostering an environment that values Diversity, Equality, Inclusion, and Belonging. We believe that a diverse workforce drives our goals and contributes to overall success. As an equal opportunity employer, Swire Coca-Cola hires talented individuals from any backgrounds and conditions. We strive to create a work environment that is respectful, inclusive, and free from any form of discrimination, harassment, or intimidation. If you require special assistance due to disability or any other conditions during any stage of the recruitment process, please feel free to contact us at any time. We appreciate your interest in joining our team and your commitment to contributing to a diverse and inclusive workplace. Application & Privacy Notice We are committed to protecting your personal data. Before submitting your application, please take a moment to review our Personal Data (Privacy) Policy and Personal Information Collection (PIC) Statement available on our Company website at By submitting your application, you acknowledge and accept the terms outlined in our PIC Statement. All information provided will be handled with strict confidentiality and used solely for recruitment purposes. #J-18808-Ljbffr

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