Senior Customer Service

Our client is a sizeablefirm that focuses in innovation and technology. Senior Customer Service Officer (2 Years Contract) Responsibilities Provide all-rounded administrative support to co-working centre service Introduce co-working service centre to new tenants and handle related enquiries Monitor centre facilities and services, assist on centre consumables...

Responsibilities Respond to customer inquiries and complaints via WhatsApp, email, and phone in a professional and timely manner. Proactively contact customers to confirm or clarify information regarding orders, services, or account details. Provide accurate, valid, and complete information about our products, orders, and services. Follow up on customer...

Add expected salary to your profile for insights We are a multi-national company and the post is responsible to provide after-sales services to our customers in the Hong Kong air-conditioning market. Major roles include preparing renewal maintenance contracts to existing customers, arranging working schedules of the technicians, promoting our services to...

Customer Service and Marketing Assistant To handle enquiries, requests and complaints To handle clerical and marketing related duties To maintain good relationship with existing and potential clients Requirements: Diploma or above 2 years relevant experience, preferably in Customer Service / Marketing field Fluent in English, Cantonese and Putonghua...

Handle admission registration and related documents, verify insurance documents for direct billing and coordinate with other departments for patient needs. Handle appointment bookings and respond to general enquiries by phone. Serve as a hospital ambassador by greeting and escorting VIPs and customers, providing high-quality face‑to‑face customer...

Overview Applications are now invited to fill the following vacancy in the Customer Experience Department of our Customer Success & Experience Business Group (CSE) - Customer Service Centres Section. Reporting to the Centre Manager, the candidate is required to carry out major duties as follows: Provide responsive, efficient, caring, and cost-effective...

A leading logistics company in Hong Kong is seeking a Customer Service Supervisor to lead and coach a team while ensuring excellent service to key clients. The ideal candidate will have over 5 years of customer service experience, including at least 2 years in a supervisory role and a strong background in Retail or FMCG. Proficiency in Microsoft Office and...

Lead the Concierge team to deliver quality services and support the daily operations at Concierge desk in prime commercial complex. Train the Concierge team on the implementation and use of Smart Facilities Management systems. Staying informed about advancements in Smart Facilities Management and industry trends to enhance service delivery. Supervise the...

Part Time Receptionist/ Customer Service Officer Gymnastics training Center is looking for a Part time Receptionist/ Customer Service Officer. Job Description Monitor the front desk and answer incoming calls, greet customers as they enter the gym center, and answer questions about the center's training courses, events, and competitions. Schedule appointments...

A leading beverage company is seeking a Customer Service and Sales Consultant in Hong Kong. The role involves making customer calls, handling inquiries, and providing support through various communication channels. Candidates should possess good communication and problem-solving skills, with proficiency in both English and Chinese. Recent graduates are...