eCommerce Customer Service Manager

Join us & Shape the Future of eCommerce! Are you ready to be part of a team that’s transforming the way people shop online? We’re an international eCommerce company, running multiple successful online platforms across the globe — and we’re just getting started. We’re on the lookout for passionate, talented individuals to help us launch and grow our...

An international eCommerce company in Hong Kong is seeking a Compliance Officer to handle credit and risk assessments on orders. Responsibilities include developing fraud detection tools, monitoring payment gateways, and ensuring compliance with regulations. Candidates should have relevant education in Risk Management or similar fields, and familiarity with...

Handle admission registration and related documents, verify insurance documents for direct billing and coordinate with other departments for patient needs. Handle appointment bookings and respond to general enquiries by phone. Serve as a hospital ambassador by greeting and escorting VIPs and customers, providing high-quality face‑to‑face customer...

Our client is a sizeablefirm that focuses in innovation and technology. Senior Customer Service Officer (2 Years Contract) Responsibilities Provide all-rounded administrative support to co-working centre service Introduce co-working service centre to new tenants and handle related enquiries Monitor centre facilities and services, assist on centre consumables...

Customer Service and Marketing Assistant To handle enquiries, requests and complaints To handle clerical and marketing related duties To maintain good relationship with existing and potential clients Requirements: Diploma or above 2 years relevant experience, preferably in Customer Service / Marketing field Fluent in English, Cantonese and Putonghua...

Overview Applications are now invited to fill the following vacancy in the Customer Experience Department of our Customer Success & Experience Business Group (CSE) - Customer Service Centres Section. Reporting to the Centre Manager, the candidate is required to carry out major duties as follows: Provide responsive, efficient, caring, and cost-effective...

A sizeable firm focused on innovation and technology is seeking a Senior Customer Service Officer for a 2-year contract in Hong Kong. Responsibilities include providing administrative support, introducing services to new tenants, and monitoring the facility's operations. The ideal candidate will have at least 3 years of experience in customer service and...

Lead the Concierge team to deliver quality services and support the daily operations at Concierge desk in prime commercial complex. Train the Concierge team on the implementation and use of Smart Facilities Management systems. Staying informed about advancements in Smart Facilities Management and industry trends to enhance service delivery. Supervise the...

A leading logistics company in Hong Kong is seeking a Customer Service Supervisor to lead and coach a team while ensuring excellent service to key clients. The ideal candidate will have over 5 years of customer service experience, including at least 2 years in a supervisory role and a strong background in Retail or FMCG. Proficiency in Microsoft Office and...

Add expected salary to your profile for insights We are a multi-national company and the post is responsible to provide after-sales services to our customers in the Hong Kong air-conditioning market. Major roles include preparing renewal maintenance contracts to existing customers, arranging working schedules of the technicians, promoting our services to...