Customer Relations Officer

Handle admission registration and related documents, verify insurance documents for direct billing and coordinate with other departments for patient needs. Handle appointment bookings and respond to general enquiries by phone. Serve as a hospital ambassador by greeting and escorting VIPs and customers, providing high-quality face‑to‑face customer...

Lead the Concierge team to deliver quality services and support the daily operations at Concierge desk in prime commercial complex. Train the Concierge team on the implementation and use of Smart Facilities Management systems. Staying informed about advancements in Smart Facilities Management and industry trends to enhance service delivery. Supervise the...

Add expected salary to your profile for insights We are a multi-national company and the post is responsible to provide after-sales services to our customers in the Hong Kong air-conditioning market. Major roles include preparing renewal maintenance contracts to existing customers, arranging working schedules of the technicians, promoting our services to...

Customer Services Officer / Policy Admin Officer (General Insurance) Handle customer inquiries in a timely and professional manner. Support distribution partners to follow insurance applications & after-sales services. Logging all customer queries in a clear and concise manner into the system. Maintain good customer relationships and address customer...

Our client is a sizeablefirm that focuses in innovation and technology. Senior Customer Service Officer (2 Years Contract) Responsibilities Provide all-rounded administrative support to co-working centre service Introduce co-working service centre to new tenants and handle related enquiries Monitor centre facilities and services, assist on centre consumables...

Our client is seeking a (Senior) Officer - Customer Relations to join their team! About Our Client Our client is a leading player in creating spaces that enrich lives, driving prosperity, and protecting our planet. With a commitment to diversity and inclusion, they offer a workplace where talent is empowered to make a positive impact. What you'll be doing?...

Customer Officer, Japanese Speaking (Night Shift) To provide professional customer services to clients via phone calls / email / live-chat To handle customer inquiries and fulfill customer requests in areas including dining reservations, travel planning, shopping services, entertainment, sports, recreation & special events To manage communication with...

Customer Officer, Concierge Services (Night Shift) Answer incoming calls and WhatsApp inquiries from customers in a call centre environment and assist with various requests such as golf bookings, dining reservations, travel recommendations, and mobile services. Ensure a pleasant customer experience by providing accurate and timely information. Log all...

Our client is seeking an Assistant Officer - Customer Relations to join their team! About Our Client Our client is a leading player in the property management and real estate sector, known for its innovative approach to creating spaces that enrich lives and communities. What you'll be doing? Represent the Company : Handle all customer interactions and...

A leading service provider based in Hong Kong is seeking a Customer Service and Marketing Assistant. The successful candidate will handle customer inquiries, requests, and complaints, perform clerical and marketing-related duties, and maintain relationships with clients. A diploma or higher education is required, along with at least 2 years of relevant...