Senior Customer Service Officer

Add expected salary to your profile for insights We are a multi-national company and the post is responsible to provide after-sales services to our customers in the Hong Kong air-conditioning market. Major roles include preparing renewal maintenance contracts to existing customers, arranging working schedules of the technicians, promoting our services to...

A sizeable firm focused on innovation and technology is seeking a Senior Customer Service Officer for a 2-year contract in Hong Kong. Responsibilities include providing administrative support, introducing services to new tenants, and monitoring the facility's operations. The ideal candidate will have at least 3 years of experience in customer service and...

Handle admission registration and related documents, verify insurance documents for direct billing and coordinate with other departments for patient needs. Handle appointment bookings and respond to general enquiries by phone. Serve as a hospital ambassador by greeting and escorting VIPs and customers, providing high-quality face‑to‑face customer...

Lead the Concierge team to deliver quality services and support the daily operations at Concierge desk in prime commercial complex. Train the Concierge team on the implementation and use of Smart Facilities Management systems. Staying informed about advancements in Smart Facilities Management and industry trends to enhance service delivery. Supervise the...

Part Time Receptionist/ Customer Service Officer Gymnastics training Center is looking for a Part time Receptionist/ Customer Service Officer. Job Description Monitor the front desk and answer incoming calls, greet customers as they enter the gym center, and answer questions about the center's training courses, events, and competitions. Schedule appointments...

Responsibilities Respond to customer inquiries and complaints via WhatsApp, email, and phone in a professional and timely manner. Proactively contact customers to confirm or clarify information regarding orders, services, or account details. Provide accurate, valid, and complete information about our products, orders, and services. Follow up on customer...

Overview Applications are now invited to fill the following vacancy in the Customer Experience Department of our Customer Success & Experience Business Group (CSE) - Customer Service Centres Section. Reporting to the Centre Manager, the candidate is required to carry out major duties as follows: Provide responsive, efficient, caring, and cost-effective...

Customer Service and Marketing Assistant To handle enquiries, requests and complaints To handle clerical and marketing related duties To maintain good relationship with existing and potential clients Requirements: Diploma or above 2 years relevant experience, preferably in Customer Service / Marketing field Fluent in English, Cantonese and Putonghua...

Customer Services Officer / Policy Admin Officer (General Insurance) Handle customer inquiries in a timely and professional manner. Support distribution partners to follow insurance applications & after-sales services. Logging all customer queries in a clear and concise manner into the system. Maintain good customer relationships and address customer...

Customer Officer, Concierge Services (Night Shift) Answer incoming calls and WhatsApp inquiries from customers in a call centre environment and assist with various requests such as golf bookings, dining reservations, travel recommendations, and mobile services. Ensure a pleasant customer experience by providing accurate and timely information. Log all...