Assistant Customer Services Officer
2 days ago
Responsibilities Assist the Customer Services Team in maintaining strong client relationships and ensuring customer satisfaction in prime commercial complex. Provide professional and responsive service to tenants, handling inquiries with efficiency and care. Communicate with Retail, Food & Beverage tenants for smooth promotion, implementation and execution of marketing activities. Support events from logistics and on‑site assistance. Develop, prepare and illustrate design and artwork for event materials. Perform administrative tasks as required, including preparing reports, replying to emails, and other duty assignments. Establish and maintain strong relationships with customers to ensure satisfaction. Qualifications Requirement:Bachelorin Hotel Management / Property Management / Event Management or related discipline. 1 years of experience in customer services, preferably in facilities management, property management, hotel or airline. Fresh grads are welcome to apply. Knowledge in graphic design tools is an advantage. Hands‑on experience using MS Office applications. Cheerful, proactive, customer‑oriented and able to communicate with guests with different cultural backgrounds. Proficient in both written and spoken Cantonese, English, and Mandarin. Benefits Attractive salary package Annual leaves Medical insurance Discretionary Bonus, Performance award, Referral bonus On‑job training Excellent career promotion prospect Interested parties please send application letter with detailed resume, current and expected salary to Human Resource Department through one of the following means: Mail: Unit 213-215, Building 1E, No. 1 Science Park East Avenue, Hong Kong Science Park, Pak Shek Kok, Shatin, N.T. Email: Click 'Apply Now' All personal data collected will be used for employment-related purposes only. #J-18808-Ljbffr
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Customer Service Officer
1 week ago
Sha Tin District, Hong Kong SAR China CUHK Medical Centre Limited Full timeHandle admission registration and related documents, verify insurance documents for direct billing and coordinate with other departments for patient needs. Handle appointment bookings and respond to general enquiries by phone. Serve as a hospital ambassador by greeting and escorting VIPs and customers, providing high-quality face‑to‑face customer...
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Customer Services Officer
1 week ago
Sha Tin District, Hong Kong SAR China Urban Property Management Limited (Urban Group) Full timeLead the Concierge team to deliver quality services and support the daily operations at Concierge desk in prime commercial complex. Train the Concierge team on the implementation and use of Smart Facilities Management systems. Staying informed about advancements in Smart Facilities Management and industry trends to enhance service delivery. Supervise the...
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Customer Service and Marketing Assistant
1 week ago
Sha Tin, Hong Kong SAR China Century Pools Limited Full timeCustomer Service and Marketing Assistant To handle enquiries, requests and complaints To handle clerical and marketing related duties To maintain good relationship with existing and potential clients Requirements: Diploma or above 2 years relevant experience, preferably in Customer Service / Marketing field Fluent in English, Cantonese and Putonghua...
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Shopping Centre Customer Experience Officer
1 week ago
Sha Tin District, Hong Kong SAR China Kai Shing Management Services Ltd Full timeA property management firm in Hong Kong is seeking a Customer Services Officer to assist at the Customer Care Counter in a shopping centre. Responsibilities include managing inquiries, supporting promotional activities, and handling various operational tasks. Ideal candidates should have a pleasant personality, be fluent in English, Cantonese, and Mandarin,...
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Senior Customer Service Officer
1 week ago
Sha Tin, Hong Kong SAR China Delken Group Limited Full timeOur client is a sizeablefirm that focuses in innovation and technology. Senior Customer Service Officer (2 Years Contract) Responsibilities Provide all-rounded administrative support to co-working centre service Introduce co-working service centre to new tenants and handle related enquiries Monitor centre facilities and services, assist on centre consumables...
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Customer Service Officer
4 hours ago
Sha Tin, Hong Kong SAR China PARKnSHOP (HK) Limited Full timeAdd expected salary to your profile for insights As a Customer Service Officer, you will handle enquiries and complaints, resolve post‑sales issues, and collaborate with internal teams to deliver timely and high‑quality service. Your role is essential in building customer loyalty and upholding our brand reputation. A typical day in this Role Handle...
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Customer Officer, Concierge Services
1 week ago
Sha Tin District, Hong Kong SAR China HKT Consumer Business Group Full timeCustomer Officer, Concierge Services (Night Shift) Answer incoming calls and WhatsApp inquiries from customers in a call centre environment and assist with various requests such as golf bookings, dining reservations, travel recommendations, and mobile services. Ensure a pleasant customer experience by providing accurate and timely information. Log all...
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Sha Tin, Hong Kong SAR China 樂兒坊有限公司 Full timePart Time Receptionist/ Customer Service Officer Gymnastics training Center is looking for a Part time Receptionist/ Customer Service Officer. Job Description Monitor the front desk and answer incoming calls, greet customers as they enter the gym center, and answer questions about the center's training courses, events, and competitions. Schedule appointments...
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Customer Services Officer 客戶服務主任
1 week ago
Sha Tin District, Hong Kong SAR China Kai Shing Management Services Ltd Full timeOverview Member of the Sun Hung Kai Properties Group. PMC Licence Number: C- . We manage over 135 million sq ft of properties including shopping centres, office towers, residential and industrial buildings. What will you do? Assist in managing the Customer Care Counter in a shopping centre: handling enquiries of shoppers and visitors, gifts redemption,...
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Customer Service Officer
1 week ago
Sha Tin, Hong Kong SAR China Jinchat Engineering (HK) Co Ltd Full timeAdd expected salary to your profile for insights We are a multi-national company and the post is responsible to provide after-sales services to our customers in the Hong Kong air-conditioning market. Major roles include preparing renewal maintenance contracts to existing customers, arranging working schedules of the technicians, promoting our services to...