Customer Officer, Concierge Services

Lead the Concierge team to deliver quality services and support the daily operations at Concierge desk in prime commercial complex. Train the Concierge team on the implementation and use of Smart Facilities Management systems. Staying informed about advancements in Smart Facilities Management and industry trends to enhance service delivery. Supervise the...

Provide quality services and support daily operations at the Concierge desk in a prime commercial complex. Stay informed about advancements in Smart Facilities Management and industry trends to enhance service delivery. Supervise the subordinate team, providing ongoing training and fostering collaboration to improve operational efficiency and customer...

A leading telecommunications service provider in Hong Kong seeks a Customer Officer for Concierge Services (Night Shift). The role involves assisting customers with inquiries regarding golf bookings, dining, travel recommendations, and more. The ideal candidate will possess an energetic personality, excellent interpersonal skills, and fluency in Cantonese,...

A leading property management firm in Hong Kong seeks a Concierge Team Leader. You will lead the Concierge team, ensuring quality service delivery and operational efficiency. Responsibilities include training the team on advanced management systems and fostering customer relationships. Ideal candidates are tertiary educated, have 2 years of customer service...

Senior Customer Services (Concierge) (Day/ Middle/ Night Shift) Monitor the reception counters and maintain clerical support to the daily operations. Lead and coordinate the concierge service to provide service to residents. Prepare regular reports. Qualifications At least 1 year experience in customer services. Holder of valid QAS certificate and Security...

A leading property management firm in Hong Kong is seeking a dedicated Concierge Officer to enhance service delivery at the Concierge desk in a prime commercial complex. Responsibilities include supervising the team, maintaining service standards, and coordinating customer inquiries. The ideal candidate should have strong customer service skills, relevant...

A security services firm in Hong Kong is seeking a Senior Customer Services (Concierge) to oversee reception counters and provide exceptional service to residents. Responsibilities include clerical support, leading the concierge service, and preparing reports. The ideal candidate will have at least 1 year in customer services, hold a valid QAS certificate...

A leading real estate company in Hong Kong is seeking a Concierge Supervisor to lead the concierge team and enhance customer engagement. The ideal candidate has at least 3 years of relevant experience, including supervisory experience, and a strong command of both English and Chinese. This role offers a competitive salary, transportation allowances, and...

A non-profit private teaching hospital in Hong Kong is looking for a Customer Service Officer. The role involves handling admissions, appointment bookings, and responding to inquiries. Candidates must hold a Diploma in Health Management or related fields and have at least 2 years of customer service experience, preferably in healthcare. Strong communication...

Handle admission registration and related documents, verify insurance documents for direct billing and coordinate with other departments for patient needs. Handle appointment bookings and respond to general enquiries by phone. Serve as a hospital ambassador by greeting and escorting VIPs and customers, providing high-quality face‑to‑face customer...