IT Change Manager: ITIL, CAB Governance

The Change Manager is responsible for overseeing the change management process within IT system maintenance and support, ensuring changes are implemented with minimal disruption and maximum efficiency. This role also includes on-call support responsibilities to provide oversight and coordination for critical changes and incident-related escalations outside...

A leading IT services provider based in Hong Kong is seeking a knowledgeable Change Manager. This role is pivotal in overseeing change management processes within IT systems, ensuring changes are implemented smoothly while minimizing disruption. Key responsibilities include risk assessments, stakeholder communication, and providing on-call support for...

A leading telecommunications company in Hong Kong seeks a DevOps Lead to oversee the change management process for IT systems. Responsibilities include managing change governance according to ITIL best practices, evaluating impacts of changes, and providing on-call support during emergencies. The ideal candidate will have a Bachelor's degree in IT, ITIL...

IT Incident and Change Management Manager Responsibilities: Lead daily IT Operations meetings to review and track changes and issues. Evaluate and approve change requests; coordinate Change Advisory Board (CAB) meetings. Monitor change request progress and ensure timely completion. Maintain and update policies and procedures; deliver annual user training....

Co-Founder @ HunTek Consulting | Specializing in Web3, AI & Tech Recruitment | Helping Tech Firms Hire Top Talent Our client, a leading MNC, is looking for an IT Operations Lead/Manager. This person will own the day-to-day IT operations delivery, safeguarding SLAs across IT incidents, problems, and changes with a user-focused mindset. Responsibilities...

A leading consulting firm in Hong Kong is looking for a Service Support Analyst to assist in IT Service Management, including Incident and Change Management. The role involves preparing reports and performing in-depth data analysis to provide insights. The ideal candidate should have 3 years of relevant work experience, tertiary qualifications, and fluency...

Our client a leading MNC is looking for an IT Operations Lead / Manager. This person will own the day-to-day IT operations delivery, safeguarding SLAs across IT incidents, problems and changes with a user focused mindset. Responsibilities Oversee daily IT operations to ensure SLA compliance across incidents, problems, and changes with a strong customer-first...

Associate Service Strategy & Governance Lead Responsibilities Support internal and external IT audits, Security and risk assessment activities. Facilitate communication and coordination between Global and local IT and other business units regarding governance matters, ensuring compliance with Group Standards. Establish, implement, and maintain the...

SW8383 |18 Oct 2022 Service Support Analyst (ITIL) Assist in IT Service Management, including Service Desk, Incident and Change Management, User Communication and System/ Data Monitoring Services Prepare reports on data trends and patterns Perform in-depth analysis to provide proactive insights on trending, identify underlying causes and potential areas of...

A leading insurance firm in Hong Kong is seeking a motivated Service Operations Analyst to lead Capacity Management initiatives and oversee IT service governance. The role requires a minimum of 5 years of experience in IT Service Management, with mandatory ITIL certification. The successful candidate will manage Change Management processes, collaborate with...