Service Support Analyst

A leading consulting firm in Hong Kong is looking for a Service Support Analyst to assist in IT Service Management, including Incident and Change Management. The role involves preparing reports and performing in-depth data analysis to provide insights. The ideal candidate should have 3 years of relevant work experience, tertiary qualifications, and fluency...

A leading recruitment agency is seeking a skilled System Analyst in Hong Kong. The successful candidate will manage incident processes effectively while supporting application operations. They will work to uphold service excellence and provide technical solutions for round-the-clock operations. Ideal candidates will have a degree in IT, four years of...

Join to apply for the Trade Support Analyst role at Susquehanna International Group Join to apply for the Trade Support Analyst role at Susquehanna International Group OverviewSusquehanna International Group has a job opening for an Operations Analyst to join our team in support of our Institutional Sales Trading desk. In this role, you will be focused on...

A leading interbank service provider in Hong Kong is seeking a Specialist I/II or Analyst in Services Management to provide high-quality service support to banks. Responsibilities include attending support hotlines, managing service operation processes, and communicating with partners regarding system updates. The role requires university education and...

Application Support / Business Analyst Employment Type: Full‑time, 12‑month Renewable Contract Work Location: On‑site at a Leading Financial Regulatory Institution (Central, Hong Kong) Overview: Chinasoft International is seeking an experienced and motivated Application Support / Business Analyst to join our growing team supporting the operations of a...

Join to apply for the Trade Support Analyst role at Susquehanna International Group Join to apply for the Trade Support Analyst role at Susquehanna International Group OverviewSusquehanna International Group has a job opening for an Operations Analyst to join our team in support of our Institutional Sales Trading desk. In this role, you will be focused on...

A major law firm in Hong Kong is looking for an experienced IT Analyst to enhance their IT customer service team. The role involves resolving incidents, managing hardware configurations, and supporting audio-visual events. Candidates should have 3-5 years of experience in desktop support, familiarity with ITIL processes, and hold relevant certifications....

Our client is a sizeable firm that focuses in innovation and technology. IT Applications Support Analyst (1 Year Contract) Responsibilities Provide all‑rounded support on related operation systems / applications Liaise with vendors to investigate and resolve incidents reported by users Analyze the issue trends for ways of preventing repeated future...

Deskside /Desktop IT Services & Operations/IT Support Specialist Add expected salary to your profile for insights Responsibilities Contacting clients to find out the nature of the problem. Traveling to the client’s location or connecting via a remote link. Troubleshooting hardware and software issues. Installing and maintaining hardware and computer...

A leading consulting firm in Hong Kong is seeking a System Analyst with experience in .NET and web services. The role involves analyzing user requirements, monitoring system performance, and providing end-user support. Candidates should have a degree in Computer Science and at least 7 years of experience in application development or system support,...