Deskside /Desktop IT Services & Operations/IT Support Specialist

Responsibilities Provide on-site and deskside technical support for end-users, troubleshooting hardware, software, and peripheral issues on Windows/macOS devices. Perform hardware repairs, upgrades, installations, and IMACs (Installs, Moves, Adds, Changes) for desktops, laptops, printers, and conference room AV equipment. Diagnose and resolve network...

A technology service company in Hong Kong is seeking a skilled Technical Support Specialist to provide on-site and deskside support for end-users. Candidates should have over 3 years of experience and strong knowledge of Windows 10/11 and macOS. Key responsibilities include troubleshooting hardware/software issues, managing service requests, and assisting...

A prominent consulting firm in Hong Kong seeks a Senior Deskside Engineer to provide technical support to VIP users. The role includes software and hardware installations, troubleshooting desktop issues, and training team members. Candidates should have at least 3 years of deskside support experience and must be skilled in desktop maintenance. Bilingual...

A technology consulting firm based in Hong Kong is seeking a Senior Deskside Support specialist. The role involves providing level 2 troubleshooting support, hardware support, and evaluating technical solutions primarily on the Microsoft Windows platform. Candidates must have at least 5 years of IT experience, including 3 years specifically in Windows...

A technology solutions firm in Hong Kong is seeking a Technical Support professional to provide internal technical assistance. The role requires at least 2 years of experience in IT support, particularly in desktop and mobile environments. Responsibilities include troubleshooting issues, providing deskside support, and effective communication with users....

A technology consulting firm in Hong Kong is looking for a Senior Support Specialist to provide technical support to VIP users. The role includes troubleshooting desktop issues, performing software and hardware installations, and providing training to team members. Candidates should have a diploma in Information Technology and at least 3 years of deskside...

A financial services technology firm in Hong Kong is seeking a Trade Floor Deskside Support specialist. You will provide L1 and L2 support on the trading floor, troubleshoot desktop issues, and ensure the performance of trading applications. Ideal candidates will have a Bachelor's degree in Computer Science or related field, with at least 3 years of...

SW8405 |17 Nov 2022 Team Leader (Deskside Support)Perform on-site deskside support including IMAC, desktops and laptops installation, image cloning, Hardware/Software troubleshooting, follow-up action, coordination and escalation Good knowledge of Microsoft Windows operating systems technologies Provide technical support of daily deskside support and problem...

A consulting firm in Hong Kong is seeking a Helpdesk / Deskside Support professional to provide first-line IT support for incidents and hardware issues. Responsibilities include resolving application failures, supporting desktop equipment, and providing end-user assistance on hardware and software. Candidates should have at least a diploma in Computer...

SW9591 |14 Dec 2018 Senior Deskside Engineer / VIP SupportProvide daily technical support to VIP users with professional standard Perform both software / hardware installation and upgrade Troubleshoot, diagnose, and provide solution to desktop problems for end-users Work as 2nd tier support and handles escalation cases referred by 1st tier staff Provide...