The Open University of Hong Kong | Assistant Academic Service Manager

6 days ago


kowloon, Hong Kong SAR China The Open University of Hong Kong Full time

Job Description - Assistant Academic Service Manager (REG) (250001V)

Founded in 1989, Hong Kong Metropolitan University (HKMU) is a modern, vibrant and dynamic university. We tailor our professional programmes to adapt to market trends and meet industry needs, thus providing our students with quality professional education and clear career paths. Being the first University of Applied Sciences (UAS) in Hong Kong, we pledge to play a pioneering role in enhancing recognition of vocational and professional education and training, and nurturing talents with both applied skills and knowledge.

As a faculty-driven, student-centred university in support of innovative teaching and learning, strategic research, and stakeholder outreach to provide maximum benefit to our communities, we conduct research that advances knowledge and enhances teaching, focusing on strategic areas, including digital humanities and literature, international business, gerontechnology, personalised care, smart city, open and innovative education, and bilingual learning and teaching.

HKMU is becoming an ever more vital link in addressing and helping Hong Kong to solve many difficult challenges – as part of our involvement in, and commitment to, the ‘metropolis’ of Hong Kong. Our plans to expand into the Greater Bay Area (GBA) will also cultivate talent to serve Hong Kong and the wider metropolitan GBA.

The Registry is a key central administrative unit of the University supporting it in providing quality higher education. We administer and deliver a broad range of student and academic services, such as admissions, registration, quality assurance, class scheduling, examinations, and graduation. The Registry is also responsible for maintaining student records and providing secretarial support to Senate and its committees, and are integral in the governing of academic regulations of the University. We provide aspiring candidates with ample staff development opportunities and a promising career in higher education.

We are now looking for a suitable person to fill the following position in the Registry :

Assistant Academic Service Manager (REG) - (250001V) Closing Date

Closing Date: 20/Jan/2025, 3:59:00 PM

Major Duties and Responsibilities

The appointee will be responsible mainly for the following:

  • Supervise a small team of supporting staff in the provision of administrative services in the Undergraduate (UG) Admissions Team of the Registry;
  • Provide administrative support to UG admission, including JUPAS and non-JUPAS admissions, and contributing to the enhancements in the area;
  • Analyse admission data and performance metrics and prepare statistical reports;
  • Liaise with academic/administrative units and external parties on admissions and related functions;
  • Assist in system development, implementation of system enhancements, and maintenance of admission websites to suit the needs of admissions;
  • Assist in the review and implementation of admission policies, regulations and procedures;
  • Provide support to committee work; and
  • Perform any other duties as may be assigned by the Registrar or his delegates.
Candidates

Candidates should possess the following qualifications, experience and competence:

  • A recognized degree with at least 2 years’ relevant post-qualification administrative and supervisory experience; preferably in the administration and operations of student admission;
  • Excellent command of both written and spoken English and Chinese, including Putonghua;
  • Good interpersonal, communication and data analytics skills;
  • A proactive attitude with the ability to multitask, coupled with strong organizational and problem-solving skills;
  • Good computer literacy and familiarity with the use of technology in administration;
  • Capable of working independently and collaboratively within a team;
  • Strong commitment, ability to work under pressure and capacity to embrace new changes.
Terms and Conditions for Appointment

An attractive remuneration package, including basic salary, an end-of-contract gratuity, and a discretionary incentive payment, where applicable, will be offered to the right candidates. Generous annual leave, staff-development sponsorships, medical and dental benefits, and life insurance coverage will also be provided.

To Apply

Candidates who are interested in joining us may submit their applications via the University’s eRecruitment System.

The personal data collected will be used for the purpose of considering your application for employment. For details, please refer to the “Personal Data (Privacy) Notice for Job Applicant” on the University’s website. If you are not contacted by the University within eight weeks from the closing date of application, you may assume that your application was unsuccessful.

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