AM/ SO, Customer Analytics

Customer Services AM/SO/O (Insurance, Perm) Be the Expert: Answer calls and emails about life, health, and income protection policies. Solve Problems: Handle changes, updates, and complex questions about policies. Guide on Claims: Be the first point of contact for new claims, providing clear and compassionate guidance to customers during difficult times....

About Our Client Global corporate bank Exposure in data analytics, digital messaging in CRM platforms Our client is a well-known Hong Kong bank that serves over 3.5 million customers with more than 80 years of history. It mainly provides services in commercial banking, wealth management and professional compliance banking for individuals and companies. The...

AM/SO - Tech Risk & IT Assurance (Perm, 35-42k) Our client, a well-established financial institution, is currently looking for an experienced Senior Analyst / Assistant Manager, Technology Risk & IT Assurance. The ideal candidate will work closely with the team to work on security risk assessment and ensure compliance with security framework. About the Job...

A global corporate bank in Hong Kong is seeking an AM Business Analytics to manage digital messaging platforms. The successful candidate will be responsible for delivering digital messaging propositions, collaborating with cross-functional teams, and performing analytics for campaign lead generation. Applicants should have a Bachelor's degree in a relevant...

A well-established retail bank in Hong Kong is seeking an AM / Senior Officer for its Customer Analytics Team. The role involves performing in-depth analysis to drive business growth and enhance customer experience. Candidates should possess a university degree in relevant fields and have 2-5 years of experience in customer analytics or business intelligence...

A leading insurance service provider in Hong Kong is seeking a Customer Services AM/SO/O to handle calls and emails regarding life, health, and income protection policies. The ideal candidate will have over 1 year of insurance experience, preferably in life insurance, and must be proficient in both Chinese and English. Responsibilities include guiding...

General insurance - Customer Services Specialist (AM grade 40-45K) - Oversee and guide daily customer service operations, ensuring team members deliver consistent and high-quality support. - Serve as a subject matter expert, providing hands‑on assistance to both internal teams and external customers. - Establish team priorities to drive timely task...

Sr Specialist/AM/Manager, Performance Marketing (Search performance/analytical) Develop and execute marketing automation strategies to optimize performance for the Global Hotel and Car Rental business. Manage daily marketing operations, including campaign optimization and task execution via scalable tools and solutions. Collaborate with cross-functional...

A leading technology consultancy in Hong Kong is seeking a Data Analyst to assist a global investment bank. The role focuses on data analysis, KPI reporting, and IT project coordination. The ideal candidate should have experience with Python, SQL, and MS Power BI, alongside strong analytical and communication skills. This position offers competitive...

Senior Business Development Representative Midas Analytics is Asia’s leading market intelligence platform headquartered in Hong Kong. We turn fragmented, local-market data into real-time, AI-powered insight—so global teams can move faster and decide smarter. Our platform fuses market intel, financial data, and proprietary analytics to decode Asia’s...