Customer Services AM/SO/O

Our client is a well-established Retail Bank. They are currently looking for AM / Senior Officer for their Customer Analytics Team. Responsibilities Perform in-depth analysis to support business growth and improve customer experience Drive Retail Banking business by producing data analytics and business insights. Products include deposit, loan, credit card...

A leading insurance service provider in Hong Kong is seeking a Customer Services AM/SO/O to handle calls and emails regarding life, health, and income protection policies. The ideal candidate will have over 1 year of insurance experience, preferably in life insurance, and must be proficient in both Chinese and English. Responsibilities include guiding...

O/ SO (Banking Operations - Account Investigation, 1-year Contract) Responsible for maker role of account investigation, data access request (“DAR”), data change request (“DCR”), audit confirmation and DDA setup process. Key Responsibilities Handle account investigation and communicate with Legal Department for deceased, winding up, bankruptcy case...

AM/SO - Tech Risk & IT Assurance (Perm, 35-42k) Our client, a well-established financial institution, is currently looking for an experienced Senior Analyst / Assistant Manager, Technology Risk & IT Assurance. The ideal candidate will work closely with the team to work on security risk assessment and ensure compliance with security framework. About the Job...

General insurance - Customer Services Specialist (AM grade 40-45K) - Oversee and guide daily customer service operations, ensuring team members deliver consistent and high-quality support. - Serve as a subject matter expert, providing hands‑on assistance to both internal teams and external customers. - Establish team priorities to drive timely task...

Service Management Expertise Command of ITIL practices to handle incident, problem, and change management. Deep familiarity with SAP platforms (ECC, S/4HANA, BW, Fiori). Commitment to performance excellence—measuring and achieving SLAs and KPIs. Stakeholder & Vendor Engagement Negotiating and managing third-party vendors while holding them accountable....

Responsibilities Provide general customer inquiries and answer customer calls Basic system data analysis, input, and simple document processing Requirements Associate Degree or above, relevant work experience preferred Punctual, diligent, efficient, proactive, with good communication and coordination skills, and a willingness to learn Proficient in both...

Customer Service Officer Join to apply for the Customer Service Officer role at JLL . Responsibilities Provide top‑notch concierge services to residents, tenants and guests. Sit on top of their needs, as well as all incoming and outgoing calls. Come to grips with problems in a professional manner and hand over the faults or issues to the right personnel....

Leung & So is a professional accounting firm offering a wide range of audit assurance, accounting, and taxation services to clients. The firm is accredited by the Hong Kong Institute of Certified Public Accountants as an authorized employer. Responsibilities & Qualifications Must be computer literate, knowledge in MYOB system is an advantage. Good command of...

The company was formerly known as Industrial Bank of Taiwan and changed its name to O-Bank Co., Ltd. in January 2017. O-Bank Co., Ltd. was founded in 1998 and is headquartered in Taipei, Taiwan. To better serve clients in the Greater China area, O-Bank Co., Ltd. opened its Hong Kong branch on April 9, 2009. The bank is looking for local talents to join the...