Bilingual Insurance Customer Care Lead

A leading insurance provider in Hong Kong is seeking a Customer Care Consultant to handle insurance inquiries through various channels including Live Chat, Calls, and Emails. This role is well-suited for fresh graduates with a keen interest in the insurance industry and proficiency in Cantonese and English. Candidates with at least 3 years of relevant...

A leading insurance company in Hong Kong is seeking a Customer Care Consultant to provide professional customer services for general insurance claims. The ideal candidate is a fresh graduate or someone with at least 3 years of relevant experience. Proficiency in Cantonese and English is required, and knowledge of Mandarin is an advantage. This role involves...

A leading financial institution in Hong Kong is seeking a Customer Care Manager to lead a team addressing customer feedback, including complaints and suggestions. The ideal candidate will have a degree in Business Administration or related fields and proven experience in banking, particularly in complaint handling. Exceptional leadership and bilingual...

Zurich Insurance Group Zurich Insurance Group (Zurich) is a leading multi‑line insurer that serves its customers in global and local markets. With about 53,000 employees, it provides a wide range of property and casualty, and life insurance products and services in more than 210 countries and territories. Zurich's customers include individuals, small...

A leading high-tech electronics consumer products company in Hong Kong seeks a Customer Care Officer. The role involves handling daily customer feedback and resolving complaints efficiently. Candidates should have HKDSE or above, experience in customer service, and strong communication skills in English, Chinese, and Mandarin. Proficiency in MS Office is...

A leading insurance company in Hong Kong is seeking a Customer Care Associate to conduct outbound customer calls, manage inquiries, and resolve complaints. Ideal candidates are university graduates with customer service experience and communication skills in English and Chinese. A passion for helping customers is essential. The position also offers...

Customer Care Associate (Life Insurance Outbound) AXA Hong Kong and Macau is a member of the AXA Group, a leading global insurer with presence in 50 markets and serving 95 million customers worldwide. Our purpose is to act for human progress by protecting what matters. As one of the most diversified insurers in Hong Kong, we offer integrated solutions across...

Customer Care Manager Hang Seng’s Customer Contact Centre, ranked among the best phone‑banking service providers, is seeking a high‑calibre professional to lead and supervise a team in addressing and resolving customer feedback, including complaints, compliments, suggestions and special cases, reporting directly to the Head of Strategic Operations...

A leading insurance consultancy in Hong Kong is seeking a Customer Service Officer to support customers face-to-face in a non-sales environment. Responsibilities include managing enquiries, providing policy information, and resolving complaints. The ideal candidate has 1-2 years of customer service experience in the insurance or banking sector, is familiar...

A leading health insurance provider in Hong Kong seeks an Underwriting Specialist to manage customer interactions and assess new insurance applications. The ideal candidate will have at least 2 years of customer service experience in the medical/health insurance sector and be bilingual in Cantonese and English. Responsibilities include guiding customers...