Customer Care Consultant

5 days ago


Hong Kong Island, Hong Kong SAR China Zurich Insurance (Hong Kong) Full time

Zurich Insurance Group Zurich Insurance Group (Zurich) is a leading multi‑line insurer that serves its customers in global and local markets. With about 53,000 employees, it provides a wide range of property and casualty, and life insurance products and services in more than 210 countries and territories. Zurich's customers include individuals, small businesses, and mid‑sized and large companies, as well as multinational corporations. The Group is headquartered in Zurich, Switzerland, where it was founded in 1872. Further information about Zurich is available at... Responsibilities Provide professional customer services to the General Insurance or Life Insurance enquiries from various channels, e.g. Live Chat, Call, Email, etc. Maintain our customer services in good quality to achieve customer satisfaction. Support ad‑hoc projects and administrative tasks as assigned. Qualifications Fresh graduate (HKDSE holder or above) who is interested in developing a career in the insurance industry is welcome. IIQE Candidates with minimum 3 years of relevant experience may be considered as Senior Customer Care Consultant. Proficient in Cantonese and English; Mandarin is a plus. #J-18808-Ljbffr



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