(Senior) Guest Services Ambassador

Rosewood Hong Kong fosters a unique culture where associates are empowered to deliver exceptional guest experiences. Our goal is to create an innovative and refined hospitality environment that inspires associates to craft unforgettable memories for themselves, their colleagues, and our esteemed guests.The majestic harbourfront estate, Rosewood Hong Kong...

As a Hotel Ambassador, you will be responsible for creating lasting impressions on our guests through outstanding service and attention to detail. You will work closely with the concierge team to ensure seamless guest experiences from arrival to departure.Key ResponsibilitiesProvide personalized assistance to guests, including local area information,...

Job OverviewThe Miramar Group is a leading hospitality company, committed to delivering exceptional guest experiences.This role offers an exciting opportunity to join our team and make a meaningful contribution to our mission.

About This RoleThis exciting opportunity is for a Guest Services Representative who will form lasting impressions on our guests through outstanding service. The successful candidate will possess strong communication skills, excellent attention to detail, and a genuine desire to assist others.Duties- Welcome guests and handle their queries efficiently- Ensure...

Job Title: Guest Relations Officer Job DescriptionAs the first point of contact for guests, this role requires excellent communication and interpersonal skills to provide exceptional service and ensure a memorable experience.The ideal candidate will have a minimum of a diploma in Hotel studies, with at least 1 year of experience in hotel operations,...

Job OverviewBank Of China (Hong Kong) Limited is a leading financial institution that values excellent customer service. As a Customer Service Ambassador, you will be responsible for providing exceptional support to our customers and contributing to the growth of our business.Key ResponsibilitiesProvide outstanding customer service by greeting and assisting...

The Shangri-La Group has a long history of delivering outstanding hospitality experiences to our guests.We are dedicated to the development of our colleagues, with a focus on leadership skills and career advancement.We are currently seeking a highly skilled and experienced individual to join our team as a The Club & Guest Relations Supervisor.Key...

The Shangri-La Group is a renowned luxury hotel operator with five properties in Hong Kong. We pride ourselves on delivering exceptional Asian hospitality to our guests.We are committed to the learning and development of our colleagues, with over 42,000 employees worldwide.As an employer with industry-leading levels of colleague engagement, we believe that...

Career Opportunities: The Club & Guest Relations Supervisor (171047) Requisition ID: 171047 - Posted: Hong Kong SAR - Kerry Hotel, Hong Kong - Rooms - Permanent Renowned for its distinctive Asian hospitality, the luxury hotel group operates five Shangri-La properties in Hong Kong, where the company is also headquartered, including Kowloon Shangri-La,...

About M+M+ is a leading museum in the world, dedicated to collecting, exhibiting, and interpreting visual art, design, architecture, moving image, and Hong Kong visual culture.We are seeking a highly skilled and experienced Membership Supervisor to join our team at West Kowloon Cultural District Authority. As a key member of our customer service team, you...

Company OverviewHermès is a renowned French luxury house that has been synonymous with craftsmanship and quality for over 170 years. The company's commitment to excellence is evident in its silk, leather goods, fashion, perfume, watches, and accessories. With a strong presence throughout Asia and the world, Hermès continues to build on its legacy.Job...

We are now inviting energetic, motivated, and enthusiastic candidates to join our growing team of artisans. As an artisan of K11 ARTUS, you are valued and respected and are empowered to create memorable experiences for our guests and residents. Position: Guest Service Officer Responsibilities To ensure the safety and security of the guests and employees....

Required Skills and QualificationsMinimum diploma in Hotel studies1 year hotel operations experience in Front Office or Guest Relations area; fresh graduates consideredExcellent command of English and Chinese (Mandarin)Energetic personality with a cheerful and hospitable demeanorSuperb interpersonal and communication skills with a friendly and guest-oriented...

Career Opportunities: The Club & Guest Relations Officer (170955) Requisition ID: 170955 - Posted in Hong Kong SAR - Kerry Hotel, Hong Kong - Rooms - Permanent Renowned for its distinctive Asian hospitality, the luxury hotel group operates five Shangri-La properties in Hong Kong, where the company is also headquartered, including Kowloon Shangri-La,...

Responsibilities: Greet customers and assist in escorting customers including platform, answering enquiries in order to promote customer experience excellence and enhance its competitiveness by leveraging and strengthening the growth in business sales productivity; Assist in managing the bank hall environment to divert customers in queue and counters,...

Excellence in Every AspectHermès is committed to excellence in every aspect of its business. From its exquisite products to its exceptional customer service, the company strives to deliver an unparalleled experience. As a brand ambassador, you will play a critical role in representing the Hermès brand, delivering the brand history, stories, and know-how...

Job OverviewThe Bank of China (Hong Kong) Limited is seeking a highly skilled Customer Service Ambassador to join our team. As a key member of our customer service team, you will play a vital role in delivering exceptional customer experiences and contributing to the growth and success of our business.Key ResponsibilitiesProvide personalized support to...

Job DescriptionThe West Kowloon Cultural District Authority is a museum dedicated to collecting, exhibiting and interpreting visual art, design and architecture, moving image, and Hong Kong visual culture of the twentieth and twenty-first centuries.Key Responsibilities:Deliver high-quality customer service duties in the member's lounge;Handle customer...

Job ResponsibilitiesAs a Membership Supervisor, you will be responsible for performing high-quality customer service duties in the member's lounge. This includes handling customer inquiries and complaints, as well as promoting members' benefits and introducing members' only events or activities.You will also handle membership transactions, provide...

Desired Competencies (Technical/Behavioral Competency) Must-Have Must have experience in Selenium, Appium, Python, VBScripting. Must have experience in Designing Automation Framework that can handle web/api/mobile/windows/java based apps. Experience in managing Mobile Farm (Cloud/Onprem). Good-to-Have Knowledge on API tools such as SOAPUI/Postman....