Senior Account Manager-Hong Kong/Taiwan Region
4 days ago
Manage the region's key accounts in securing supply and growing sales order and revenue.
Use data and tools to create targets and plan for sellers.
Report and exceed OKRs with to-dos, next steps, and correction plans if any.
Report on a weekly, monthly, quarterly, and annual basis.
Track existing and new competitors and all market changes.
Be the eyes and ears of the market; search for and identify growth opportunities in new categories, new sellers, and new regions.
Create loyalty and retention with assigned sellers in the market and be able to act as a consultant to their business.
Collaborate with internal cross-functional stakeholders on new requests, market changes, and projects.
Provide excellent written and verbal communication skills to handle everyday requests and escalations.
Stay current in sneakers, fashion, luxury, and hype industry categories' trends and releases.
Strategic planning with role, department relating to sales and revenue.
Minimum Requirements- Minimum of 5 years experience in an Account Management or Business Development role, with more than 3 years of experience in the e-commerce industry.
- Experience with sneakers, luxury, handbags, watches, and hype sectors is preferred.
- Excellent Cantonese, Mandarin, and English language skills are a must.
- Entrepreneurial spirit, self-driven, proactive, excellent communication skills, strong project coordination ability, skilled at promoting cross-departmental work, and able to take the lead in projects and conversations.
- Strong analytical skills; ability to identify problems, research issues, and provide options for resolution for the team.
- Confidence in presenting, verbal and written communications - Extrovert with ability to develop high interpersonal skills.
- Fluid and able to adapt to change quickly in a fast-paced environment.
- Highly organized with attention to detail.
- Excel and software proficiency.
- Bachelor's degree or above.
Mid-Senior level
Employment TypeFull-time
Job FunctionBusiness Development and Customer Service
IndustriesInternet Marketplace Platforms
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