Senior Call Center Care Supervisor

Supervisor, Call Center Operation (Contract) Provide support to call center operation Ensure operation knowledge to meet the service level Requirements F.7/ DSE graduates or above Experience in call center operation or related sector preferred Strong communication or negotiation skill Hardworking and self-motivated Proficient in MS Office (including Word,...

A leading technology company in Hong Kong is seeking a Supervisor for Call Center Operations on a contract basis. The successful candidate will provide support to the call center operation and ensure the necessary operational knowledge to meet service levels. Candidates should be F.7/DSE graduates or above, with preferred experience in call center...

Customer Service Supervisor (Call Center/MNC/No Telesales) Client Description Our client aUS based logistics company, a market leaderwho provide global supply chain solutions, she is now urgently seeking an experiencedCustomer Service Supervisor to join their growing team in Hong Kong Job Description Lead a 24-hour hotline team to achieve high performance...

Select how often (in days) to receive an alert: Customer Care Supervisor Responsibilities Handle inbound and outbound call activities in Contact Centre Especially deal with demanding customers and complainants by supervising the communication process between such customers and internal call agents. Plan and suggest the strategy to deal with complicated and...

A market-leading logistics company is urgently seeking an experienced Customer Service Supervisor to join their growing team in Hong Kong. The role requires leading a 24-hour hotline team, providing exceptional customer service, and ensuring smooth operation of the contact center. Candidates should possess at least a diploma, with significant experience in...

A leading service provider in Hong Kong, is seeking a Senior Operation Executive to support call center teams. The candidate will assist in operational tasks, maintain documentation, and prepare reports. Key qualifications include a diploma, 2-3 years of operation support experience, and proficiency in Cantonese, Mandarin, and English. Strong organizational...

Assistant Manager, Call Center (CS + Securities Dealing) Handle customer transaction instructions, enquiries, and service requests via various channels Deliver high-quality service through both inbound and outbound calls Provide after-sales support to a wide range of customer segments Manage and resolve customer feedback and complaints in a professional...

A leading telecommunications company in Hong Kong is seeking a Deputy Call Centre Manager to oversee the management of Call Center resources, ensuring service standards are met. The ideal candidate will possess at least 10 years of experience in the call center industry, with 6 years in a managerial position. Responsibilities include managing staff...

A financial services company based in Hong Kong is seeking a Customer Care Executive to manage inbound and outbound call activities. The ideal candidate will have a university degree or diploma and strong MPF knowledge. Responsibilities include handling demanding customers, planning strategies for complaint resolution, and managing a call centre sub-team....

At Your Service Supervisor / Agent (Call Center) 2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Sheraton & Four Points by Sheraton Hong Kong Tung Chung consists of 2 hotels located in Tung Chung with close proximity to Tung Chung MTR Station, shopping mall, Ngong Ping Cable Car Terminal and...