Assistant Manager, Call Center

A consulting firm in Hong Kong is seeking an Assistant Manager for their Call Center. The role involves handling customer transactions and providing after-sales support while delivering high-quality service. Candidates should possess a Bachelor's degree or equivalent experience, ideally with IIQE and HKSI licenses, and at least one year of customer service...

Project Manager (Call Center Applications) Client Description Company Description: A premier IT services provider in the Asia-Pacific region, delivering solutions across system integration, infrastructure, cybersecurity, cloud services, and digital transformation to support business innovation.Location: Tseung Kwan ONature: Permanent Job Description Manage...

A leading consulting firm in Hong Kong is seeking a Call Center Manager to oversee a team of Customer Representatives. The successful candidate will develop strategies to enhance operational efficiency and ensure high-quality customer service standards. Candidates should possess 3 – 5 years of relevant management experience, ideally within a call center or...

A leading telecommunications company in Hong Kong is seeking a Deputy Call Centre Manager to oversee the management of Call Center resources, ensuring service standards are met. The ideal candidate will possess at least 10 years of experience in the call center industry, with 6 years in a managerial position. Responsibilities include managing staff...

Company: A leading IT service provider offering comprehensive solutions across various industries, specializing in cloud computing, infrastructure management, and digital transformation services.Location: Kwun TongNature: Renewable Contract (12 months) Job Description Evaluate and develop technical solutions tailored to client needs. Collaborate with...

Supervisor, Call Center Operation (Contract) Provide support to call center operation Ensure operation knowledge to meet the service level Requirements F.7/ DSE graduates or above Experience in call center operation or related sector preferred Strong communication or negotiation skill Hardworking and self-motivated Proficient in MS Office (including Word,...

A leading service provider in Hong Kong, is seeking a Senior Operation Executive to support call center teams. The candidate will assist in operational tasks, maintain documentation, and prepare reports. Key qualifications include a diploma, 2-3 years of operation support experience, and proficiency in Cantonese, Mandarin, and English. Strong organizational...

A premier IT services provider in Hong Kong is seeking a Project Manager for Call Center Applications to lead a large-scale project with over 50 agents. The successful candidate will manage project resources, ensure deliverables are met on schedule, and maintain governance standards. Key qualifications include at least 8 years of IT experience, PMP...

A leading technology company in Hong Kong is seeking a Supervisor for Call Center Operations on a contract basis. The successful candidate will provide support to the call center operation and ensure the necessary operational knowledge to meet service levels. Candidates should be F.7/DSE graduates or above, with preferred experience in call center...

Project Manager (CRM / Call Center Solutions) - IC Client Description Leading IT&T services company in Hong Kong Job Description Day-to-day project management in taking forward the implementation of the System, including project planning, tracking and control, resolving project issues, applying quality control management, liaising with all relevant parties...