Senior Project Manager — Call Center Applications

Project Manager (Call Center Applications) Client Description Company Description: A premier IT services provider in the Asia-Pacific region, delivering solutions across system integration, infrastructure, cybersecurity, cloud services, and digital transformation to support business innovation.Location: Tseung Kwan ONature: Permanent Job Description Manage...

Project Manager (CRM / Call Center Solutions) - IC Client Description Leading IT&T services company in Hong Kong Job Description Day-to-day project management in taking forward the implementation of the System, including project planning, tracking and control, resolving project issues, applying quality control management, liaising with all relevant parties...

A leading telecommunications provider in Hong Kong is seeking a Mid-Senior level IT professional to manage software implementation for Contact Centers. The ideal candidate will have over 5 years' experience in application development and troubleshooting, with proficiency in IVRS hotline call flows and experience in various Contact Center technologies. The...

A leading IT services firm in Hong Kong is seeking a Project Manager specializing in CRM and call center solutions. The ideal candidate will manage project planning, execution, and stakeholder engagement, ensuring deliverables meet user requirements. Candidates should possess an IT degree, at least 8 years of IT experience, and strong skills in project...

Company: A leading IT service provider offering comprehensive solutions across various industries, specializing in cloud computing, infrastructure management, and digital transformation services.Location: Kwun TongNature: Renewable Contract (12 months) Job Description Evaluate and develop technical solutions tailored to client needs. Collaborate with...

Project Manager / Technical Account Manager (CRM / Call Center Solutions) - IC Client Description Well-known CRM and Contact Centre solutions company Job Description Manage all aspects of a project including stakeholder management, solution delivery, project control and reporting Provide consultation to clients on system implementation and integration Manage...

Supervisor, Call Center Operation (Contract) Provide support to call center operation Ensure operation knowledge to meet the service level Requirements F.7/ DSE graduates or above Experience in call center operation or related sector preferred Strong communication or negotiation skill Hardworking and self-motivated Proficient in MS Office (including Word,...

A leading service provider in Hong Kong, is seeking a Senior Operation Executive to support call center teams. The candidate will assist in operational tasks, maintain documentation, and prepare reports. Key qualifications include a diploma, 2-3 years of operation support experience, and proficiency in Cantonese, Mandarin, and English. Strong organizational...

A leading consulting firm in Hong Kong is seeking a Call Center Manager to oversee a team of Customer Representatives. The successful candidate will develop strategies to enhance operational efficiency and ensure high-quality customer service standards. Candidates should possess 3 – 5 years of relevant management experience, ideally within a call center or...

A leading telecommunications company in Hong Kong is seeking a Deputy Call Centre Manager to oversee the management of Call Center resources, ensuring service standards are met. The ideal candidate will possess at least 10 years of experience in the call center industry, with 6 years in a managerial position. Responsibilities include managing staff...