Contract Call Center Supervisor, Ops

Supervisor, Call Center Operation (Contract) Provide support to call center operation Ensure operation knowledge to meet the service level Requirements F.7/ DSE graduates or above Experience in call center operation or related sector preferred Strong communication or negotiation skill Hardworking and self-motivated Proficient in MS Office (including Word,...

Customer Service Supervisor (Call Center/MNC/No Telesales) Client Description Our client aUS based logistics company, a market leaderwho provide global supply chain solutions, she is now urgently seeking an experiencedCustomer Service Supervisor to join their growing team in Hong Kong Job Description Lead a 24-hour hotline team to achieve high performance...

A customer service firm in Hong Kong is seeking a Customer Care Supervisor to oversee call centre operations and manage challenging customer interactions. This role requires at least 2-3 years of MPF client service experience and strong communication skills. The successful candidate will plan strategies for handling complaints and assist in coaching a...

A market-leading logistics company is urgently seeking an experienced Customer Service Supervisor to join their growing team in Hong Kong. The role requires leading a 24-hour hotline team, providing exceptional customer service, and ensuring smooth operation of the contact center. Candidates should possess at least a diploma, with significant experience in...

Company: A leading IT service provider offering comprehensive solutions across various industries, specializing in cloud computing, infrastructure management, and digital transformation services.Location: Kwun TongNature: Renewable Contract (12 months) Job Description Evaluate and develop technical solutions tailored to client needs. Collaborate with...

Assistant Manager, Call Center (CS + Securities Dealing) Handle customer transaction instructions, enquiries, and service requests via various channels Deliver high-quality service through both inbound and outbound calls Provide after-sales support to a wide range of customer segments Manage and resolve customer feedback and complaints in a professional...

A leading telecommunications company in Hong Kong is seeking a Deputy Call Centre Manager to oversee the management of Call Center resources, ensuring service standards are met. The ideal candidate will possess at least 10 years of experience in the call center industry, with 6 years in a managerial position. Responsibilities include managing staff...

At Your Service Supervisor / Agent (Call Center) 2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Sheraton & Four Points by Sheraton Hong Kong Tung Chung consists of 2 hotels located in Tung Chung with close proximity to Tung Chung MTR Station, shopping mall, Ngong Ping Cable Car Terminal and...

SW8131 |08 Apr 2021 Data Center Supervisor Responsibilities Manage data center operations Lead a team of DC operators, supervise their job performance and ensure jobs comply with process and operation procedures Ensure services agreed with customers are fulfilled by the team Coordinate with both internal technical support team and external vendors for...

Project Manager (Call Center Applications) Client Description Company Description: A premier IT services provider in the Asia-Pacific region, delivering solutions across system integration, infrastructure, cybersecurity, cloud services, and digital transformation to support business innovation.Location: Tseung Kwan ONature: Permanent Job Description Manage...