Senior/ Customer Service Officer
3 days ago
Senior/ Customer Service Officer (Day/ Night Shift), Contact Centre Enlighten customer’s journey by providing excellent customer services through phone call and digital banking activities including Voicebot and Chatbot etc. Handle customer enquiries on general banking services, financial transactions, securities trading and related operations etc. Exploit business opportunities and increase product penetration. Assist on ad‑hoc project in Contact Centre assigned by manager. Comply with procedures, policies and regulatory requirements to safeguard customers’ and the bank’s interests. Requirements Secondary education or above. 1 year of customer services experience in retail banking is preferable. Good telephone manner and communication skills. Good command of written and spoken English and Chinese (including Putonghua). Available for night shift is preferable. For more details about career opportunities with the Bank, please visit our website Please apply with full resume stating current and expected salaries. Personal data collected will be used for recruitment related purposes only. Applicants not invited for interview within 6 weeks may consider their applications unsuccessful. However, applicants may be considered for other suitable positions within the Group for a period of not more than 2 years. Personal data will be destroyed at any time after 3 months. China CITIC Bank International is committed to being an equal opportunities employer and intends to provide a work environment free of unlawful discrimination or harassment. All employment decisions will be made in a non-discriminatory manner. Ready to join us? Apply now to submit your resume with date of availability and expected salary to us All information received will be kept in strict confidence and will be treated only for employment-related purposes. #J-18808-Ljbffr
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Officer/ Senior Officer
3 days ago
Kowloon, Hong Kong SAR China Hong Kong Ticketing (International) Limited Full timeOfficer/ Senior Officer - Customer Services Deliver excellent service based on customer service protocol and ensure customer satisfaction via telephone calls, WhatsApp and/or in-person Cooperate with other teams to ensure timely resolution of customer requests and problems for ticketing enquiries Provide general administrative and clerical support To perform...
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(Senior) Customer Service Officer
5 days ago
Kowloon, Hong Kong SAR China Superhub Limited Full timeJoin a leading company in the growing Cloud Computing industry! We are looking for a Customer Service Officer to support clients in onboarding and managing their cloud services. You will be the first point of contact for subscription and billing inquiries, providing friendly and professional assistance. Training will be provided on Microsoft cloud products...
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Senior Operation
3 days ago
Kowloon, Hong Kong SAR China BalanceVital Health Managment Limited Full timeSenior Operation & Customer Service Officer We are seeking an enthusiastic Senior Operation & Customer Service Officer to join our dynamic team at BalanceVital Health Management Limited. You will play a vital role in supporting the day-to-day operations of our organization, contributing to the success of our client-focused healthcare services. What you’ll...
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(Senior / Junior) Customer Service Officer
5 days ago
Kowloon, Hong Kong SAR China Superhub Limited Full time(Senior / Junior) Customer Service Officer Add expected salary to your profile for insights Do you want to work in a leading company in a prosperous Cloud Computing industry? We are seeking a driven and customer-oriented Customer Service Officer to join our dynamic team. In this role, you will join our primary contact team to assist customers in onboarding...
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Senior Officer
16 hours ago
Kowloon, Hong Kong SAR China Chow Tai Fook Life Insurance Company Limited Full timeSenior Officer / Officer, Customer Services Add expected salary to your profile for insights Chow Tai Fook Life Insurance Company Limited (Incorporated in Bermuda with limited liability ; “CTF Life” is proud of its rich, nearly 40-year legacy in Hong Kong. CTF Life is a wholly-owned subsidiary of NWS Holdings Limited and one of the most well-established...
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Customer Service Officer
5 days ago
Kowloon, Hong Kong SAR China Zircon Securities (HK) Limited Full timeResponsibilities Handle customer inquiries, complaints, and escalations in a timely and professional manner, implementing resolutions to maintain high levels of client satisfaction. Handle client account opening processes, ensuring accuracy, efficiency, and adherence to SFC requirements. Coordinate and execute market-related activities, including promotional...
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Senior Customer Services Officer – Ticketing
3 days ago
Kowloon, Hong Kong SAR China Hong Kong Ticketing (International) Limited Full timeA leading customer service firm in Hong Kong is seeking an Officer/Senior Officer to deliver high-quality service and ensure customer satisfaction through various communication channels. This role requires collaboration with teams to resolve inquiries, alongside providing administrative support. The ideal candidate has a diploma in Business Administration...
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Senior Customer Service Officer
7 days ago
Kowloon, Hong Kong SAR China Hang Seng Bank Full timeSenior Customer Service Officer (Securities and Retail Margin Services) Some Careers Have More Impact Than Others. If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng...
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Customer Service Project Officer
7 days ago
Kowloon, Hong Kong SAR China Groupe SEB Full timeCustomer Service Project Officer Join to apply for the Customer Service Project Officer role at Groupe SEB We are looking for a motivated and dynamic Customer Service Project Officer / Senior Officer to lead and enhance customer service operations across APAC. This role is ideal for someone passionate about process improvement, data‑driven...
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Customer Services Officer
16 hours ago
kowloon, Hong Kong SAR China HSBC Full timeCustomer Services Officer Location: Tsim Sha Tsui, Hong Kong SAR Salary: HKD 21,000 – 23,000 per month Hiring for entry level, full-time position. Fresh graduates are also welcome. Responsibilities Handle irregular refunds, conduct investigations, and resolve cases by liaising with merchants, vendors, cardholders, member banks, and internal departments....