Officer/ Senior Officer

2 days ago


Kowloon, Hong Kong SAR China Hong Kong Ticketing (International) Limited Full time

Officer/ Senior Officer - Customer Services Deliver excellent service based on customer service protocol and ensure customer satisfaction via telephone calls, WhatsApp and/or in-person Cooperate with other teams to ensure timely resolution of customer requests and problems for ticketing enquiries Provide general administrative and clerical support To perform ad-hoc duties as assigned by manager Requirements Diploma or above in Business Administration or other related fields is preferred Minimum 2 years’ experience in customer services, ticketing or other related industry is preferred Good command of both written and spoken English and Chinese, Mandarin would be advantageous Good customer relations and problem‑solving skills Polite and independent Able to multi-task Good communication with customer‑centric mindset Able to work under pressure Shift duty is required #J-18808-Ljbffr



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