Account Manager, Business Development

4 days ago

Kowloon, Hong Kong SAR China Quality HealthCare Medical Services Ltd Full time

We are looking for an Account Manager to manage portfolio of insurers by maintaining relationship and exploring new business opportunities. Job Description: Proactively assesses, clarifies, and validates customer needs on an ongoing basis. Build and maintain effective relationships with clients to provide the best possible service on a timely basis. Focusing on growing and developing existing clients, together with generating new business Act as the key interface between the customer and all relevant departments Play an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients Responsible for the development and achievement of sales target Maintains high customer satisfaction ratings that meet organizational standards Work out business plans for all current and opportunity business Handle client activities in assigned corporate account territory. Manage existing contract retention and explore new opportunities. Maintain good customer relationship through understanding their needs, company direction and connect with stake holders at all levels. Work together with teams to provide good client support and servicing on responding customer issue. Achieve high customer satisfaction level. Work with Medical team to share customer report analysis and recommendation to client. Preparation and presentation of quarterly / annual strategic meetings to show specific performance to promote client satisfaction, client retention and upsell opportunities. Preparation and presentation of regular medical service co-ordination meeting requested by clients. Preparation of quotations and tender documents Other adhoc assignment as assigned Job requirements: Degree or above with minimum of 4-5 years of relevant experience is preferred Healthcare, group medical, employee benefit or insurance background is highly preferred. Proven track record in achieving sales target. Result and customer-service oriented. Team player who is detail-minded and able to perform multi-tasking and finish tasks in tight schedule. Independent, well-organized, self-motivated with excellent interpersonal, presentation and communication skills Excellent analytical and negotiation skills Excellent command of spoken and written Chinese and English. Mandarin skill will be an advantage. Proficiency in MS Office Personal data collected will be used for recruitment purposes only. Bupa will be in touch for any opportunities that matches your profile. All personal data of unsuccessful application will be destroyed 24 months from the date of receiving the application. Full version of Data Privacy Notice available upon request. Quality HealthCare Medical Services Limited (QHMS), Hong Kong, became part of Bupa, an international healthcare group, in October 2013. QHMS' operations span diagnostics, primary healthcare and day care specialties. With roots tracing back to 1868, QHMS serves the community through a network of over 1,500 provider service points in the city, including over 100 self-owned multi-specialty medical centres and affiliated clinics offering Western Medicine, Traditional Chinese Medicine, Diagnostics & Imaging, Dental, Physiotherapy, Mental Health and Wellness services. It also operates a private nursing agency. QHMS is one of the largest providers of healthcare services to corporates in Hong Kong. In 2020, the Group recorded 2.5 million healthcare visits. QHMS endeavors to enhance the quality of our professional services continuously to satisfy the needs of customers and patients. #J-18808-Ljbffr

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