Guest Relations Officer

Responsibilities Develop and maintain professionalism to deliver hospitality service for Club Floor guests. Build rapport with guests to secure repeated business. Perform check in/out and offer concierge service to guests. Provide breakfast and cocktail service to guests. Uphold the service standard and cleanliness of the lounge to guarantee guest...

Responsibilities: Supervise the overall activities at the Front Desk. Delivered the courteous and effective service to the hotel guests by all the colleagues at the Front Desk. Provide proper training is provided to all Front Desk subordinates and new recruits. Ensure proper room assignment with the preference of the arrival guests and coordinate with the...

Role To assist managing the operations of Guest Relations and hotel recognition programmes by ensuring service quality standards (e.g. Brilliantand VIPs) are met and that personalized service is provided to all guests as brand icon in style. Responsibilities Greet VIP, limousine arrival guests, Brilliant members and repeat guests with special recognition and...

JIJA (New) - Senior Guest Services Officer/ Guest Services Officer A cutting‑edge hospitality group crafting unique and consistent guest experiences, headquartered in Hong Kong. Leading Nation operates multiple brands, restaurants, private clubs, and bars across several key cities in Asia. We manage a diverse portfolio of award‑winning concepts,...

Job Details 5 days work Hotel/Private Clubhouse or similar experience is highly preferred Able to work early shifts and late shifts Responsibilities Administer daily Guest Services and Relations functions for a seamless guest experience. Efficiently manage and maintain resources and assets for optimal operations. Provide essential office and administrative...

Date: 28 Nov 2025 Business Unit: Nina Hotel Kowloon East, HK Company: Chinachem Group Job Overview Perform guest check-in and check-out duties as according to Standard Operation Procedure of hotel and handle guest enquiries in an attentive and courteous manner. Responsibilities Greet and welcome the guests with standard courteous phases. Handle registration...

A hospitality recruitment agency in Hong Kong is seeking a dedicated professional for guest services. This role involves managing daily operations to ensure a seamless guest experience, alongside essential administrative support. The ideal candidate has a Higher Diploma in Hospitality, two years of customer-facing experience, and strong communication skills...

Business Unit: Nina Hotel Kowloon East, HKCompany: Chinachem GroupDate: 28 Nov 2025 Job Overview Perform guest check‑in and check‑out duties according to the Standard Operation Procedure of the hotel and handle guest enquiries in an attentive and courteous manner. Responsibilities Greet and welcome the guests with standard courteous phrases. Handle...

A prestigious hotel in Hong Kong is seeking enthusiastic applicants for a hospitality role. This position involves welcoming guests, managing inquiries, and ensuring high-quality service in the restaurant. Candidates must have a minimum of two years' experience in hospitality, proficient in MS Office, and be fluent in both English and Chinese. The hotel...

A prestigious hotel in Hong Kong is seeking a Guest Relations Officer to manage concierge and lobby guest relations duties. The ideal candidate will have a minimum of one year’s experience in the hotel industry, excellent communication and interpersonal skills, and the ability to work well under pressure. Responsibilities include assisting VIP guests,...