Guest Relation/ Concierge/Front Desk Officer | $22K | 2 to 3 months bonus

A prestigious hotel in Hong Kong seeks a Front Desk Supervisor to oversee operations, ensure high-quality service, and provide training to staff. Candidates should have a tertiary education in Hospitality Management and at least 2 years of hotel or customer service experience. Fluency in spoken English and Mandarin is essential. The role entails supervising...

Responsibilities: Supervise the overall activities at the Front Desk. Delivered the courteous and effective service to the hotel guests by all the colleagues at the Front Desk. Provide proper training is provided to all Front Desk subordinates and new recruits. Ensure proper room assignment with the preference of the arrival guests and coordinate with the...

Senior IT Support Officer (6-Month Contract) Wan Chai District, HK Acting as the first level of front-line IT contact for end users Daily operational control and management of the Incident/Request Process and services fulfillment Ensure all IT incidents and users requests are properly logged, responded and escalated per the pre-defined SLAs. Ensure prompt...

Senior Front Desk Officer/ Front Desk Officer (5-day work week) Responsible for check-in and check-out procedures and providing guest services with the highest level and quality standards established by the Hotel. Handle customer inquiries and complaints in a timely and professional manner. If necessary, promptly report to their superiors. Coordinate with...

Customer Hotline Officer (2 Months contract, up to 22k) Fluent in both spoken and written Cantonese; basic spoken and written English and Mandarin Proficient in Chinese and English computer typing Fresh graduates are welcome; prior customer service experience is an advantage Job Duties: Handle customer enquiries and complaints via phone Deliver timely and...

Guest Relations Officer – Langham Hospitality Group As a Guest Relations Officer at Langham Hospitality Group, you will perform concierge and lobby guest relations duties, manage guest comments, promote hotel facilities, and provide traveling tips to guests. Responsibilities Perform concierge/lobby guest relations duties including baggage and...

Responsibilities Develop and maintain professionalism to deliver hospitality service for Club Floor guests. Build rapport with guests to secure repeated business. Perform check in/out and offer concierge service to guests. Provide breakfast and cocktail service to guests. Uphold the service standard and cleanliness of the lounge to guarantee guest...

A luxury hotel in Hong Kong seeks a Senior Front Desk Officer to manage check-in/check-out procedures and provide exceptional guest services. Candidates should have a diploma in hotel management, relevant experience in star hotels, and familiarity with the Opera system. Strong communication skills in English and Mandarin are essential, along with a pleasant...

A luxury hotel in Hong Kong is seeking a skilled Concierge Supervisor to enhance guest experiences. Responsibilities include supervising concierge duties, engaging with VIP guests, and handling guest concerns with professionalism. Ideal candidates will have at least 3 years in the hotel industry, a Higher Diploma, and strong interpersonal skills in both...

Responsibilities Perform concierge supervisory duties including baggage and transportation arrangement. Greet VIP guests and enhance in-house guest engagement. Handle guest comments and complaints with tact in accordance to the hotel’s policies and procedures. Promote hotel facilities including Health Club, Business Centre and F&B outlets. Offer...