IT Helpdesk Officer

IT Helpdesk Engineer (1-year Contract, Up to $24k) Provide helpdesk support and troubleshooting to end users on both hardware, software, and other related computer services Provide technical support for internal users on: Desktop Software, MS Windows, M365, Office, Outlook, Anti-virus, Management Engine Assist implementation of IT guidelines and procedures...

A financial institution in Hong Kong is looking for a Senior Associate (Helpdesk Support) who will provide first line technical support to users. The ideal candidate will have a degree in Computer Science or related fields, and at least 3 years of desktop support experience. Proficiency in Microsoft Windows 10, Active Directory, and MS Office is required,...

IT Helpdesk Specialist (24K l IT Support) A well-established institution in Hong Kong Work-life balance Regular working time Friendly and supportive team members Convenient transportation (3 minutes - walk to MTR station) Responsibilities: Provide first level IT helpdesk support to end-users Provide end-users technical support/remote support and conduct...

Our client is a leading Distributor of electronic components, In order to cope with the fast pace of development, they invite bright and energetic candidate for the following vacancy: Responsibilities Provide quality helpdesk support to in‑house users and subsidiaries member Standard Procedure and Deskside documentation updating To test and evaluate...

Our client is a Financial Institution, they are currently seeking for a Senior Associate (Helpdesk Support) to join their team. Senior Associate (Helpdesk Support) RESPONSIBILITIES Provide first line technical support to users on hardware, software and networking related issues. Fulfil user requests in priority and follow up support cases in timely manner....

A prestigious international school in Hong Kong is seeking an ICT Support Specialist to support and implement the ICT plan. You will assist in maintaining both Apple and Windows platforms while providing Level 1 Helpdesk support. The ideal candidate should have problem-solving skills, experience in diagnosing hardware/software issues, and be proficient in MS...

Speedy Group is one of the leading integrated IT companies in Hong Kong. It aims to provide a customer‑led, one‑stop IT solution to customers in an effective, customer‑centric and sustainable manner. Our company provides a wide range of services from system/network implementation, cloud platform, application development and technical support services....

Our client is a Financial Institution, they are currently seeking a Helpdesk Support to join their team. Responsibilities Provide first line technical support to users on hardware, software and networking related issues Fulfil user requests in priority and follow up support cases in a timely manner Provide support and conduct troubleshooting to various...

Responsibilities Provide advanced Tier 2/3 support for complex network issues involving routing, switching, and firewall connectivity. Conduct daily health checks, monitor network performance, and analyze traffic patterns to proactively identify and mitigate potential risks. Manage and maintain network hardware, including routers, switches...

Day-to-day Helpdesk Support services to diagnose and solve problems reported by users Hardware and software inventory administration Participation in all phases of system upgrade projects including installation, configuration, system nursing and maintenance Requirements Microsoft Certified System Engineer (MCSE): Core Infrastructure, or Microsoft Certified...