Front Desk Guest Experience Lead

A luxury hotel in Hong Kong seeks a Senior Front Desk Officer to manage check-in/check-out procedures and provide exceptional guest services. Candidates should have a diploma in hotel management, relevant experience in star hotels, and familiarity with the Opera system. Strong communication skills in English and Mandarin are essential, along with a pleasant...

We’re looking for a strategic and service-driven Guest Experience Manager to join our Hong Kong team. This role leads the back-of-house guest support functions and digital communication channels, while partnering with the Front of House team to uphold service standards and deliver training across all guest touchpoints. WHAT YOU'LL DO Manage and coach the...

A luxury hotel in Hong Kong seeks an experienced Human Resources Manager to lead guest service operations. The role includes processing check-ins, managing inquiries, and ensuring guest satisfaction. Ideal candidates will have a degree in Hospitality Management and relevant experience in the hotel industry. Proficiency in both Chinese and English is...

Senior Front Desk Officer/ Front Desk Officer (5-day work week) Responsible for check-in and check-out procedures and providing guest services with the highest level and quality standards established by the Hotel. Handle customer inquiries and complaints in a timely and professional manner. If necessary, promptly report to their superiors. Coordinate with...

Responsibilities: Supervise the overall activities at the Front Desk. Delivered the courteous and effective service to the hotel guests by all the colleagues at the Front Desk. Provide proper training is provided to all Front Desk subordinates and new recruits. Ensure proper room assignment with the preference of the arrival guests and coordinate with the...

A prominent hotel in Hong Kong is seeking a dedicated Front Office Manager to oversee operations and ensure exceptional customer service. The ideal candidate should have a higher diploma in hospitality management and at least 5 years of relevant experience, including 2 years in a supervisory role. They will focus on maximizing guest satisfaction and...

A property management company in Hong Kong is seeking an Administrative Assistant/Front Desk Receptionist to provide daily administrative support and handle front desk duties. The ideal candidate will possess a diploma, have at least 1 year of relevant experience, and be fluent in Cantonese, English, and Mandarin. The role requires strong organizational and...

Administrative Assistant/Front Desk Receptionist Administrative Assistant/Front Desk Receptionist How you will make an impact: Assist daily administrative tasks and clerical support to the property management office. Handle front desk reception duties, welcoming visitors and event guidance, and work closely with the operations team. Prepare data entry,...

A leading women's health clinic in Hong Kong is seeking a qualified professional to manage patient inquiries and appointments while supporting both Western and Traditional Chinese Medicine practices. The ideal candidate will have at least 4 years of clinic experience, must be proficient in both Mandarin and English, and possess strong customer service...

A hospitality organization in Kowloon is seeking a Guest Services Officer to supervise frontline staff and provide exceptional service to guests. Responsibilities include managing check-in/check-out and resolving guest enquiries and complaints. Ideal candidates should hold a diploma in Hospitality Management and have 2-3 years of experience. Excellent...