Luxury Hotel Guest Relations Concierge

A luxury hotel in Hong Kong is seeking an experienced Concierge Supervisor to assist in managing a team and ensuring high service standards. The role involves training new staff and supervising daily operations to enhance guest experience. Ideal candidates will have at least 5 years of experience in luxury hotel concierge services and strong communication...

A luxury hotel in Hong Kong is seeking a skilled Concierge Supervisor to enhance guest experiences. Responsibilities include supervising concierge duties, engaging with VIP guests, and handling guest concerns with professionalism. Ideal candidates will have at least 3 years in the hotel industry, a Higher Diploma, and strong interpersonal skills in both...

Responsibilities Develop and maintain professionalism to deliver hospitality service for Club Floor guests. Build rapport with guests to secure repeated business. Perform check in/out and offer concierge service to guests. Provide breakfast and cocktail service to guests. Uphold the service standard and cleanliness of the lounge to guarantee guest...

Guest Relations Officer – Langham Hospitality Group As a Guest Relations Officer at Langham Hospitality Group, you will perform concierge and lobby guest relations duties, manage guest comments, promote hotel facilities, and provide traveling tips to guests. Responsibilities Perform concierge/lobby guest relations duties including baggage and...

Responsibilities Assist the Chief Concierge in carrying out rules, policies and procedures set. Supervise Concierge Colleagues’ attendance according to the duty roster and supervise their performance while on duty. Acts as a key in the vertical communication channel between the Chief Concierge and the teams. All the necessary information and are up-to-date...

A luxury hotel in Hong Kong is seeking a dedicated Human Resources Manager for the Club Concierge role. You will monitor lounge operations, ensure guest satisfaction, and prepare various beverages. The ideal candidate should have a Higher Diploma in Hotel Management and possess strong communication skills. This position welcomes fresh graduates and requires...

Responsibilities Perform concierge supervisory duties including baggage and transportation arrangement. Greet VIP guests and enhance in-house guest engagement. Handle guest comments and complaints with tact in accordance to the hotel’s policies and procedures. Promote hotel facilities including Health Club, Business Centre and F&B outlets. Offer...

A luxury hotel in Hong Kong is seeking a Spa Concierge to provide unparalleled service in the Spa reception. Responsibilities include responding to guest requests and supplying information on amenities and treatments. Candidates should have a Diploma in Hospitality Management and relevant experience in spa operations. A passion for service and proficiency in...

A luxury hotel in Hong Kong is seeking an experienced Housekeeping staff member. In this role, you will ensure that guest services and the cleanliness of guestrooms meet the hotel’s high standards. You will also supervise and coach a team of Room Attendants to ensure smooth daily operations. The ideal candidate will have at least 1 year of Housekeeping...

Responsibilities: Supervise the overall activities at the Front Desk. Delivered the courteous and effective service to the hotel guests by all the colleagues at the Front Desk. Provide proper training is provided to all Front Desk subordinates and new recruits. Ensure proper room assignment with the preference of the arrival guests and coordinate with the...