Assistant Concierge Manager Luxury Hotel Guest Experience

Responsibilities Assist the Chief Concierge in carrying out rules, policies and procedures set. Supervise Concierge Colleagues’ attendance according to the duty roster and supervise their performance while on duty. Acts as a key in the vertical communication channel between the Chief Concierge and the teams. All the necessary information and are up-to-date...

A luxury hotel in Hong Kong is seeking a skilled Concierge Supervisor to enhance guest experiences. Responsibilities include supervising concierge duties, engaging with VIP guests, and handling guest concerns with professionalism. Ideal candidates will have at least 3 years in the hotel industry, a Higher Diploma, and strong interpersonal skills in both...

A prestigious hotel in Hong Kong is seeking enthusiastic applicants for a hospitality role. This position involves welcoming guests, managing inquiries, and ensuring high-quality service in the restaurant. Candidates must have a minimum of two years' experience in hospitality, proficient in MS Office, and be fluent in both English and Chinese. The hotel...

A luxury hotel in Hong Kong is seeking a Spa Concierge to provide unparalleled service in the Spa reception. Responsibilities include responding to guest requests and supplying information on amenities and treatments. Candidates should have a Diploma in Hospitality Management and relevant experience in spa operations. A passion for service and proficiency in...

A luxury hotel in Hong Kong is seeking an experienced Assistant Club Manager to oversee club operations and staff. The ideal candidate will have a diploma or degree in Hospitality Management, and at least 5 years of experience in luxury hotels. Strong communication skills in both Chinese and English are essential for ensuring high service standards and guest...

Guest Relations Officer – Langham Hospitality Group As a Guest Relations Officer at Langham Hospitality Group, you will perform concierge and lobby guest relations duties, manage guest comments, promote hotel facilities, and provide traveling tips to guests. Responsibilities Perform concierge/lobby guest relations duties including baggage and...

A luxury 5-star hotel in Hong Kong is seeking a Waiter / Waitress to deliver exceptional dining experiences. The role involves maintaining restaurant standards, assisting with order taking, and gathering guest feedback. Candidates should have at least 1 year of relevant experience in the Hotel or F&B Service Industry or be fresh graduates. The position...

A prestigious hotel in Hong Kong is seeking a Guest Relations Officer to manage concierge and lobby guest relations duties. The ideal candidate will have a minimum of one year’s experience in the hotel industry, excellent communication and interpersonal skills, and the ability to work well under pressure. Responsibilities include assisting VIP guests,...

A luxury hotel in Hong Kong is seeking a dedicated Human Resources Manager for the Club Concierge role. You will monitor lounge operations, ensure guest satisfaction, and prepare various beverages. The ideal candidate should have a Higher Diploma in Hotel Management and possess strong communication skills. This position welcomes fresh graduates and requires...

Responsibilities Perform concierge supervisory duties including baggage and transportation arrangement. Greet VIP guests and enhance in-house guest engagement. Handle guest comments and complaints with tact in accordance to the hotel’s policies and procedures. Promote hotel facilities including Health Club, Business Centre and F&B outlets. Offer...