Lux Club Concierge: Guest Lounge

Human Resources Manager at The Ritz-Carlton, Hong Kong & W Hong Kong Our Ladies and Gentlemen of The Ritz-Carlton are deeply committed to providing impeccable service—a commitment we honor by empowering them to go above and beyond to bring unforgettable moments to life for our guests. A career at The Ritz-Carlton is filled with honesty, respect and the...

Guest Relations Officer – Langham Hospitality Group As a Guest Relations Officer at Langham Hospitality Group, you will perform concierge and lobby guest relations duties, manage guest comments, promote hotel facilities, and provide traveling tips to guests. Responsibilities Perform concierge/lobby guest relations duties including baggage and...

Job Summary Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the Elite members on a daily basis. Ensure personalized, attentive service for Club Lounge Elite members & guests Handle guest inquiries, requests, and complaints with professionalism and discretion. Manage lounge schedules, staffing, and shift coverage...

Our client, a prestige private club, is seeking a dedicated and customer-focused Membership Service Ambassador with a strong background in hospitality / luxury brand to join their team. This is an excellent opportunity for a proactive and motivated individual with a passion for problem-solving and delivering exceptional customer service. Key Responsibilities...

Responsibilities Perform concierge supervisory duties including baggage and transportation arrangement. Greet VIP guests and enhance in-house guest engagement. Handle guest comments and complaints with tact in accordance to the hotel’s policies and procedures. Promote hotel facilities including Health Club, Business Centre and F&B outlets. Offer...

A well-known international hotel in Hong Kong seeks a Guest Relations Officer to deliver exceptional hospitality service for Club Floor guests, manage check-ins and outs, and maintain service standards. Candidates should possess experience in hotel management and customer service. This role offers unique opportunities to interact with guests and ensure their...

Responsibilities Develop and maintain professionalism to deliver hospitality service for Club Floor guests. Build rapport with guests to secure repeated business. Perform check in/out and offer concierge service to guests. Provide breakfast and cocktail service to guests. Uphold the service standard and cleanliness of the lounge to guarantee guest...

A renowned hospitality group in Hong Kong is seeking a Lounge Manager to oversee day-to-day operations, ensuring quality service for Elite members. The ideal candidate will handle guest inquiries professionally and manage lounge staff, requiring fluency in Cantonese, English, and Mandarin. A higher diploma in hospitality and previous supervisory experience...

Overview Our client, a prestige private club, is seeking a dedicated and customer-focused Service Leader with a strong background in hospitality to join their team. This is an excellent opportunity for a proactive and motivated individual with a passion for problem-solving and delivering exceptional customer service. 5-day work week Gratuity bonus with good...

A prestigious private club in Hong Kong is seeking a dedicated Membership Service Ambassador. The ideal candidate will have a strong background in hospitality and customer service, with excellent communication skills. Responsibilities include managing daily operations of the concierge counter, providing attentive services to VIP members, and utilizing CRM...