Club Lounge Guest Experience Specialist

A prestigious private club in Hong Kong is looking for a dedicated Service Leader to provide exceptional customer service to VIP members. You will lead a team in daily operations of the lounge and ensure smooth functioning while addressing inquiries and complaints. The ideal candidate should have a minimum of 4 years in lounge operations and strong...

A luxury hotel in Hong Kong is seeking an experienced Assistant Club Manager to oversee club operations and staff. The ideal candidate will have a diploma or degree in Hospitality Management, and at least 5 years of experience in luxury hotels. Strong communication skills in both Chinese and English are essential for ensuring high service standards and guest...

Responsibilities Develop and maintain professionalism to deliver hospitality service for Club Floor guests. Build rapport with guests to secure repeated business. Perform check in/out and offer concierge service to guests. Provide breakfast and cocktail service to guests. Uphold the service standard and cleanliness of the lounge to guarantee guest...

A private sports club in Kowloon is seeking a Purchasing Officer to handle procurement activities. This involves sourcing and purchasing club requirements, negotiating with vendors, and maintaining compliance with procurement policies. Candidates must have at least 3 years of experience in hospitality purchasing, strong communication skills, and proficiency...

Overview Our client, a prestige private club, is seeking a dedicated and customer-focused Service Leader with a strong background in hospitality to join their team. This is an excellent opportunity for a proactive and motivated individual with a passion for problem-solving and delivering exceptional customer service. 5-day work week Gratuity bonus with good...

Assistant Club Manager at The Ritz-Carlton, Hong Kong Our Ladies and Gentlemen of The Ritz-Carlton are deeply committed to providing impeccable service—a commitment we honor by empowering them to go above and beyond to bring unforgettable moments to life for our guests. A career at The Ritz-Carlton is filled with honesty, respect and the opportunity to...

Our client, a prestige private club, is seeking a dedicated and customer-focused Membership Service Ambassador with a strong background in hospitality / luxury brand to join their team. This is an excellent opportunity for a proactive and motivated individual with a passion for problem-solving and delivering exceptional customer service. Key Responsibilities...

A hospitality company in Hong Kong is seeking a team member to perform guest check-in and check-out duties, handle guest enquiries, and assist with various hotel operations. Candidates should possess a diploma or degree in Hotel Management, a strong command of English and Chinese, and familiarity with Microsoft Office tools. This is an excellent opportunity...

Guest Relations Officer – Langham Hospitality Group As a Guest Relations Officer at Langham Hospitality Group, you will perform concierge and lobby guest relations duties, manage guest comments, promote hotel facilities, and provide traveling tips to guests. Responsibilities Perform concierge/lobby guest relations duties including baggage and...

We’re looking for a strategic and service-driven Guest Experience Manager to join our Hong Kong team. This role leads the back-of-house guest support functions and digital communication channels, while partnering with the Front of House team to uphold service standards and deliver training across all guest touchpoints. WHAT YOU'LL DO Manage and coach the...