Elite Club Lounge Manager

Job Summary Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the Elite members on a daily basis. Ensure personalized, attentive service for Club Lounge Elite members & guests Handle guest inquiries, requests, and complaints with professionalism and discretion. Manage lounge schedules, staffing, and shift coverage...

A prestigious private club in Hong Kong is looking for a dedicated Service Leader to provide exceptional customer service to VIP members. You will lead a team in daily operations of the lounge and ensure smooth functioning while addressing inquiries and complaints. The ideal candidate should have a minimum of 4 years in lounge operations and strong...

A luxury hotel in Hong Kong is seeking a dedicated Human Resources Manager for the Club Concierge role. You will monitor lounge operations, ensure guest satisfaction, and prepare various beverages. The ideal candidate should have a Higher Diploma in Hotel Management and possess strong communication skills. This position welcomes fresh graduates and requires...

Our client, a prestige private lounge, is seeking a dedicated and customer-focused Lounge Server to join their club. Responsibilities Greet and seat customers in a friendly and welcoming manner Take customer orders and serve food and beverages in a timely and efficient manner Ensure food safety standards are met at all times Maintain cleanliness and...

A prestigious private lounge in Hong Kong is seeking a dedicated Lounge Server to provide exceptional customer service and support lounge operations. Responsibilities include greeting guests, taking orders, ensuring food safety, and maintaining cleanliness. The ideal candidate should have 2 years of experience in a hotel or café, possess strong...

Overview Our client, a prestige private club, is seeking a dedicated and customer-focused Service Leader with a strong background in hospitality to join their team. This is an excellent opportunity for a proactive and motivated individual with a passion for problem-solving and delivering exceptional customer service. 5-day work week Gratuity bonus with good...

Human Resources Manager at The Ritz-Carlton, Hong Kong & W Hong Kong Our Ladies and Gentlemen of The Ritz-Carlton are deeply committed to providing impeccable service—a commitment we honor by empowering them to go above and beyond to bring unforgettable moments to life for our guests. A career at The Ritz-Carlton is filled with honesty, respect and the...

Our client, a prestige private club, is seeking a dedicated and customer-focused Membership Service Ambassador with a strong background in hospitality / luxury brand to join their team. This is an excellent opportunity for a proactive and motivated individual with a passion for problem-solving and delivering exceptional customer service. Key Responsibilities...

A well-known international hotel in Hong Kong seeks a Guest Relations Officer to deliver exceptional hospitality service for Club Floor guests, manage check-ins and outs, and maintain service standards. Candidates should possess experience in hotel management and customer service. This role offers unique opportunities to interact with guests and ensure their...

CLUB MANAGER / ASSISTANT CLUB MANAGER (Residential) Harriman Property Management Limited (PMC Licence Number: C- ), a wholly-owned subsidiary of Wheelock Properties, is a leading property management company in Hong Kong. With a history spanning over 55 years, our commitment to quality service has been recognized through numerous industry accolades, awards...