VIP Lounge Concierge

Overview Our client, a prestige private club, is seeking a dedicated and customer-focused Service Leader with a strong background in hospitality to join their team. This is an excellent opportunity for a proactive and motivated individual with a passion for problem-solving and delivering exceptional customer service. 5-day work week Gratuity bonus with good...

Our client, a prestige private club, is seeking a dedicated and customer-focused Membership Service Ambassador with a strong background in hospitality / luxury brand to join their team. This is an excellent opportunity for a proactive and motivated individual with a passion for problem-solving and delivering exceptional customer service. Key Responsibilities...

A luxury hotel in Hong Kong is seeking a skilled Concierge Supervisor to enhance guest experiences. Responsibilities include supervising concierge duties, engaging with VIP guests, and handling guest concerns with professionalism. Ideal candidates will have at least 3 years in the hotel industry, a Higher Diploma, and strong interpersonal skills in both...

A prestigious private club in Hong Kong is looking for a dedicated Service Leader to provide exceptional customer service to VIP members. You will lead a team in daily operations of the lounge and ensure smooth functioning while addressing inquiries and complaints. The ideal candidate should have a minimum of 4 years in lounge operations and strong...

A luxury retail company in Hong Kong is looking for a Client Relations Supervisor to enhance its VIP customer experience and boost client loyalty. This role involves leading innovative client engagement events, overseeing daily lounge operations, and collaborating with the sales team to align initiatives with sales goals. The ideal candidate will have over 5...

Responsibilities Perform concierge supervisory duties including baggage and transportation arrangement. Greet VIP guests and enhance in-house guest engagement. Handle guest comments and complaints with tact in accordance to the hotel’s policies and procedures. Promote hotel facilities including Health Club, Business Centre and F&B outlets. Offer...

Guest Relations Officer – Langham Hospitality Group As a Guest Relations Officer at Langham Hospitality Group, you will perform concierge and lobby guest relations duties, manage guest comments, promote hotel facilities, and provide traveling tips to guests. Responsibilities Perform concierge/lobby guest relations duties including baggage and...

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A prestigious hotel in Hong Kong is seeking a Guest Relations Officer to manage concierge and lobby guest relations duties. The ideal candidate will have a minimum of one year’s experience in the hotel industry, excellent communication and interpersonal skills, and the ability to work well under pressure. Responsibilities include assisting VIP guests,...

Responsibilities Provide courteous and professional reception services to visitors, tenants, and VIP guests. Ensure the delivery of high-quality customer service at all times. Handle general enquiries, feedback, and complaints in an efficient and professional manner. Assist in the coordination of events, VIP receptions, and promotional activities as...