Application Support

Job SummaryTo provide level 2 technical support for the LME’s applications, ensuring the successful delivery of application solutions. Key responsibilities include troubleshooting issues, prioritizing and progressing resolution of faults or queries, and suggesting methods to build and implement measurable improvements to the services. Additionally, the...

Job OverviewWe are seeking a skilled Application Support Analyst to join our team at Classy Wheeler Limited.Job ResponsibilitiesRoutine tasks include user setup and health checks on application status, ensuring seamless operation.Provide first-level support to handle daily enquiries and issues with applications from users, leveraging excellent communication...

Company Introduction: We're home to Asia's most dynamic and vibrant capital markets. Connecting capital, ideas, inspiration and innovation for deeper, more diverse and liquid global capital markets; providing greater choice and opportunity for our customers, each and every day. HKEX is a purpose-driven company. Our commitment to the long-term development...

Responsibilities: Provide daily application and operations support to internal and external users in regions. Work closely with vendor and users to understand requirements and coordinate IT Business Analysts. Conduct first level system analysis and provide effective solutions. Develop and execute testing for system modifications. Develop various reports for...

Leading beverages manufacturer and distributor Job Description Oversee the efficient running of enterprise software applications (from legacy to web/mobile) ensuring that the systems meet the optimum potential. To act as the system expert and provide relevant advice and guidance. Take leadership in owning issue resolution and driving them to complete by...

Classy Wheeler Limited offers a competitive $80,000 - $100,000 per year salary for an Application Support role. About the RoleServe as the primary point of contact for customers utilizing our Production Management System, ensuring seamless integration and efficient use.Deliver on-site training, demonstrations, and support to clients, occasionally requiring...

Applications Architect / Applications Support (ServiceNow) - IC Client Description: Regional IT services and solutions provider Job Description: Applications Architect Candidates with less experience will be considered as Lead Consultant. Responsibilities: ServiceNow platform development Applies innovative technical solutions to business and the...

Leading and well-known engineering solutions conglomerate, Classy Wheeler Limited, is seeking a skilled Software Application Support Professional to join their team.About the RoleWe are looking for a highly motivated individual with excellent technical skills and a strong passion for problem-solving. As a key member of our support team, you will be...

Retail company with brands and lifestyle products Job Description • Provide tier 1 support for HK and China users from general desktop to enterprise applications.• Conduct troubleshooting, implementation and user training.• Prepare training materials including training video and user manuals.• Assist the development team with enterprise system...

Leading and well-known engineering solutions conglomerate Job Description Routine tasks include user setup and health check on application status. First level support to handle daily enquiries/support on applications from users. Troubleshoot application issues and provide guidance to users. Report bugs and performance issues to the development team. Assist...

Job SummaryWe are seeking a seasoned professional to join our Global Market Sales & Research application production support team. As a key member, you will provide functional and technical support for Cash Equity Sales & Research businesses, particularly vendor and Global in-house Research and Client Management systems.About the RoleProvide expert-level...

Job Description • Adherence to defined processes (like creating problem records, performing timely RCAs, creating knowledge articles, maintaining application documentation, etc.)• Adhere to the expected service levels complying with service metrics such as Response and Resolution times.• Support Service Management/process-related activities performed...

  Job Summary We seek a highly skilled Support Engineer to join our dynamic team at a major Fintech company. The successful candidate will provide exceptional technical support for Linux and SQL environments within our organization. As a Support Engineer, you will play a critical role in maintaining the stability and functionality of our systems, ensuring...

About UsAt Classy Wheeler Limited, we strive to provide exceptional support services for our application cluster/portfolio. Our team is dedicated to delivering end-to-end services that meet the highest standards of quality and efficiency.

**Job Summary**NLS is a leading financial institution seeking a dedicated Application Support Analyst to provide technical support and ensure the smooth operation of their critical trading applications.As a Front Office Support Engineer, you will play a vital role in supporting and maintaining the performance of key applications used in their hedge fund...

Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at NLS. In this role, you will provide critical technical support and maintenance services for our trading applications, ensuring seamless operation and high-quality support to our traders and analysts.About the RoleProvide first- and second-line technical support for...

Citi is a global financial institution with a strong presence in the markets product support team.We are seeking an experienced Application Support Lead to join our Production Management team, specializing in Cash Equities workflows. The ideal candidate will have a deep understanding of multiple areas within a function and how they interact to achieve...

The Application Support Senior Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas...

Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Aptitude Asia. As a key member of our support team, you will be responsible for providing timely and effective resolution to user inquiries and issues related to software applications.Key Responsibilities:Incident Management: Manage and prioritize incoming support...

Responsibilities: Respond to user inquiries and issues related to software applications, troubleshoot problems, and provide timely and effective resolution. This may involve diagnosing and resolving software bugs, configuration issues, or user errors. Manage and prioritize incoming support requests or incidents through a ticketing system, ensuring timely...