Application Support
4 months ago
Retail company with brands and lifestyle products
Job Description
• Provide tier 1 support for HK and China users from general desktop to enterprise applications.
• Conduct troubleshooting, implementation and user training.
• Prepare training materials including training video and user manuals.
• Assist the development team with enterprise system quality assurance.
• Occasional traveling to China may be required.
• Liaise with IT team members and/or internal users to complete assigned tasks.
• Participate in ad-hoc projects.
Job Requirements
• University graduate or Diploma holder in IT related disciplines.
• 2 years relevant working experience. Working experience in retail or distribution industry is a definite advantage.
• Good knowledge of Microsoft Windows platforms.
• Good command of Cantonese, Mandarin and English.
• Self-motivated, good customer services and capable to work under pressure.
• Excellent problem solving and interpersonal skills.
-
Application Support Specialist
2 months ago
Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Exchanges and Clearing Limited Full timeJob SummaryTo provide level 2 technical support for the LME’s applications, ensuring the successful delivery of application solutions. Key responsibilities include troubleshooting issues, prioritizing and progressing resolution of faults or queries, and suggesting methods to build and implement measurable improvements to the services. Additionally, the...
-
Application Support Specialist
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full timeJob OverviewWe are seeking a skilled Application Support Analyst to join our team at Classy Wheeler Limited.Job ResponsibilitiesRoutine tasks include user setup and health checks on application status, ensuring seamless operation.Provide first-level support to handle daily enquiries and issues with applications from users, leveraging excellent communication...
-
Application Support Analyst
4 months ago
Hong Kong, Hong Kong SAR China Hong Kong Exchanges and Clearing Limited Full timeCompany Introduction: We're home to Asia's most dynamic and vibrant capital markets. Connecting capital, ideas, inspiration and innovation for deeper, more diverse and liquid global capital markets; providing greater choice and opportunity for our customers, each and every day. HKEX is a purpose-driven company. Our commitment to the long-term development...
-
System and Application Support
4 months ago
hong kong, Hong Kong SAR China Classy Wheeler Limited Full timeResponsibilities: Provide daily application and operations support to internal and external users in regions. Work closely with vendor and users to understand requirements and coordinate IT Business Analysts. Conduct first level system analysis and provide effective solutions. Develop and execute testing for system modifications. Develop various reports for...
-
Application Support Engineer
4 months ago
hong kong, Hong Kong SAR China Classy Wheeler Limited Full timeLeading beverages manufacturer and distributor Job Description Oversee the efficient running of enterprise software applications (from legacy to web/mobile) ensuring that the systems meet the optimum potential. To act as the system expert and provide relevant advice and guidance. Take leadership in owning issue resolution and driving them to complete by...
-
Application Support Specialist
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full timeClassy Wheeler Limited offers a competitive $80,000 - $100,000 per year salary for an Application Support role. About the RoleServe as the primary point of contact for customers utilizing our Production Management System, ensuring seamless integration and efficient use.Deliver on-site training, demonstrations, and support to clients, occasionally requiring...
-
Applications Architect
4 months ago
hong kong, Hong Kong SAR China Classy Wheeler Limited Full timeApplications Architect / Applications Support (ServiceNow) - IC Client Description: Regional IT services and solutions provider Job Description: Applications Architect Candidates with less experience will be considered as Lead Consultant. Responsibilities: ServiceNow platform development Applies innovative technical solutions to business and the...
-
Software Application Support Professional
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full timeLeading and well-known engineering solutions conglomerate, Classy Wheeler Limited, is seeking a skilled Software Application Support Professional to join their team.About the RoleWe are looking for a highly motivated individual with excellent technical skills and a strong passion for problem-solving. As a key member of our support team, you will be...
-
Application Support Analyst
4 months ago
hong kong, Hong Kong SAR China Classy Wheeler Limited Full timeLeading and well-known engineering solutions conglomerate Job Description Routine tasks include user setup and health check on application status. First level support to handle daily enquiries/support on applications from users. Troubleshoot application issues and provide guidance to users. Report bugs and performance issues to the development team. Assist...
-
Global Application Support Professional
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Newtone Consulting Full timeJob SummaryWe are seeking a seasoned professional to join our Global Market Sales & Research application production support team. As a key member, you will provide functional and technical support for Cash Equity Sales & Research businesses, particularly vendor and Global in-house Research and Client Management systems.About the RoleProvide expert-level...
-
Applications Support
4 months ago
hong kong, Hong Kong SAR China Classy Wheeler Limited Full timeJob Description • Adherence to defined processes (like creating problem records, performing timely RCAs, creating knowledge articles, maintaining application documentation, etc.)• Adhere to the expected service levels complying with service metrics such as Response and Resolution times.• Support Service Management/process-related activities performed...
-
Application Support Engineer
3 months ago
Hong Kong, Hong Kong SAR China Pinpoint Asia Full timeJob Summary We seek a highly skilled Support Engineer to join our dynamic team at a major Fintech company. The successful candidate will provide exceptional technical support for Linux and SQL environments within our organization. As a Support Engineer, you will play a critical role in maintaining the stability and functionality of our systems, ensuring...
-
IT Support Specialist
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full timeAbout UsAt Classy Wheeler Limited, we strive to provide exceptional support services for our application cluster/portfolio. Our team is dedicated to delivering end-to-end services that meet the highest standards of quality and efficiency.
-
Mission Critical Application Support Specialist
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China NLS Full time**Job Summary**NLS is a leading financial institution seeking a dedicated Application Support Analyst to provide technical support and ensure the smooth operation of their critical trading applications.As a Front Office Support Engineer, you will play a vital role in supporting and maintaining the performance of key applications used in their hedge fund...
-
Hong Kong, Central and Western District, Hong Kong SAR China NLS Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at NLS. In this role, you will provide critical technical support and maintenance services for our trading applications, ensuring seamless operation and high-quality support to our traders and analysts.About the RoleProvide first- and second-line technical support for...
-
Application Support Lead for Cash Equities
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Citi Full timeCiti is a global financial institution with a strong presence in the markets product support team.We are seeking an experienced Application Support Lead to join our Production Management team, specializing in Cash Equities workflows. The ideal candidate will have a deep understanding of multiple areas within a function and how they interact to achieve...
-
AVP, Application Support Senior Analyst
1 month ago
Hong Kong, Hong Kong SAR China Citi Full timeThe Application Support Senior Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas...
-
Application Support
3 months ago
Hong Kong, Hong Kong SAR China Newtone Consulting Full timeSummary: We are seeking an experienced professional to join the Global Market Sales & Research application production support team. You will be responsible for providing functional and technical support for Cash Equity Sales & Research businesses, particularly vendor and Global in-house Research and Client Management systems. This role combines production...
-
Application Support
4 months ago
Hong Kong, Hong Kong SAR China Aptitude Asia Full timeResponsibilities: Respond to user inquiries and issues related to software applications, troubleshoot problems, and provide timely and effective resolution. This may involve diagnosing and resolving software bugs, configuration issues, or user errors. Manage and prioritize incoming support requests or incidents through a ticketing system, ensuring timely...
-
Senior Avaloq Application Support Specialist
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full timeJob OverviewClassy Wheeler Limited is seeking a highly skilled Senior Avaloq Application Support Specialist to join our team. As a key member of our technical support department, you will be responsible for delivering exceptional application support services to our clients.About the RoleThis is a full-time position that requires a strong understanding of...