Technical Support Specialist

2 months ago

Hong Kong, Hong Kong SAR China HSBC Full time
Job description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Life is a world-class institution where you can specialize in Insurance but enjoy the advantages that come with being part of a leading global international bank. Insurance is about people, and the promises they make. At HSBC Life we help deliver on these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific Region.

Our Employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a high-profile growing business segment. We empower our team of high-performing individuals to build skills and explore new experiences to realise the full potential of being part of HSBC.

Together we pursue efficient ways of working. We harness the latest data and technology solutions to achieve meaningful outcomes for our clients. The protection we offer creates broad and lasting impact, helping clients to be healthier, more productive and more confident in their futures.

We are currently seeking a high calibre professional to join our team as a Technical Support Specialist.

Principal Responsibilities
  • Provide legislative and regulatory support / guidance to Premier and Advance Wealth Sales force and significantly improve productivity of the sales force by providing superior support
  • Provide internal technical consultancy in all aspects of insurance sales
  • Work with Head of Technical Support to share best practices and supporting the development of performance of the network teams
  • Support frontline sales staff in improving client satisfaction, sales quality, relevant product penetration and deepening and building the client relationship with HSBC while ensuring we maintain a profitable scale and increase revenue per client
  • Drive market leading standards for conduct and controls in line with HSBC Values and expectations
Requirements
  • Experience in Insurance sales, process or back office
  • Strong communication, time management and organizational skills
  • Must be a team player, enthusiastic in driving and implementing communication plans
  • Excellent command of spoken and written English and Cantonese, good spoken Mandarin is an added advantage
You’ll achieve more when you join HSBC.

http://www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

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