(Senior) Bullion Operations Manager
3 hours ago
Key Responsibilities:
- Oversee the receipt, storage, and dispatch of bullion
- Coordinate with Bullion Trading team, Vault Management team and transportation service providers for the secure storage and transfer of bullion
- Monitor and maintain inventory levels, ensuring accurate records and reconciliation of inventory
- Preparation of itemized invoices
- Perform KYC and AML reviews for bullion customers
- Build and maintain relationships with potential clients to understand their precious metal business needs
- Dealing and responding to internal and external customers' queries
- All other bullion related businesses
- At least 5 years in bullion operations/logistics experience
- Familiar with risk and compliance management practices in the precious metal industry
- Knowledge of precious metals, investment markets and financial products
- Customer service experience
- Strong communication and interpersonal skills
- Ability to work independently and being team player
- Self-motivated and result driven
- Excellent written and verbal communication skills in Chinese and English
- Positive Can-do attitude is essential
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