Deputy Customer Services Manager

One of a number of top construction contractor jobs we are recruiting for, this is an excellent opportunity for a talented Deputy Project Manager with airports experience to join a top tier internatio…

Job description This global organisation has significant real estate holdings owned and leased throughout Hong Kong. The portfolio has almost doubled in the last five years and has ongoing development pipeline, which leads the firm to hire a Deputy Head of Asset Management. The purpose of the role is to support the Head of Asset Management to ensure...

about the role To have overall responsibility for Quality of Service and Customer satisfaction for all implemented Orange Business Services in-sourced and outsourced (Connectivity, IT Services, Mobility, UCC, Voice and/or integration solutions) services and solutions on assigned customer(s). (measured against Service Level Agreements). To be the...

LEGISLATIVE COUNCIL SECRETARIATDeputy Accountant The Legislative Council Secretariat (“the Secretariat”) is looking for high calibre individuals for appointment as Deputy Accountant in its Human Resources and Accounts Division.  Under the supervision of The Legislative Council Commission, the Secretariat’s mission is to provide efficient and...

Tasks As the  Customer Service Manager  you will perform the following duties : The responsibility for the smooth operations towards fulfillment of customer contracts and act as a consultant to customer in all matters of material and customer management Advising customers in finding the right solution. Manage the customer relationship and ensure...

LEGISLATIVE COUNCIL SECRETARIATDeputy Accountant The Legislative Council Secretariat ("the Secretariat") is looking for high calibre individuals for appointment as Deputy Accountant in its Human Resources and Accounts Division. Under the supervision of The Legislative Council Commission, the Secretariat's mission is to provide efficient and professional...

about the jobYou will lead and motivate the Customer Service Centre(s) team to ensure delivery of high-quality results that would improve customer satisfaction, company reputation and standard of fulfilling regulatory requirements. You will ensure the achievement of Customer Service Centre(s) performance KPIs (waiting time, handling time, Customer...

Provide one-stop service from enquiry to processing to HNW clients and/or intermediary from all distribution channels, including walk-in, hotline and email, etc.  Guide and coach the Customer Service Executive to resolve complicated case and share with them their experience and knowledge in order to develop the capabilities of the customer experience...

about the job You will monitor calls / livechat traffic and arrange adequate workforce to meet service targetsYou will motivate, coach and develop juniors to sustain high and quality service levelYou will support and manage the team to meet the service standardYou will assist and support supervisor to identify service quality gapsYou will implement service...

Job Purpose : The Deputy Head of Boutique plays an important role in inspiring and managing the boutique team to achieve the mission of the brand, and is the primary driver of effective day-to-day operations in the boutique. As a bridge between the Head of Boutique and the Boutique team, the Deputy Head of Boutique supports the Head of Boutique to...

Grow and diversify your career with Qantas Freight Together we’ll achieve customer service excellence Enjoy discounted air travel within Australia and across the globe  Permanent Full-time opportunity based in our Hong Kong office We’ve always been pioneers, and we’re proud to see that spirit in our people today. Our resilience has...

Assists SME Customer Services Manager to supervise SME Customer Service Team that provide all-round services & support to Dah Sing Bank SME Business Banking customer, including business acquisition, after-sales enquiry, account enquiry, campaign enquiry, performing transactions & digital channels support, for local and cross-border SME Customer. Supervises...

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...

Deputy Director, Teaching As Collective Leadership The Academy @ Teach For All’s Global Institute for Transforming Education Position Summary  In 2024, Teach For All will launch the Global Institute for Transforming Education. By enabling cross-border learning and sharing among education practitioners, we will catalyze a global shift toward...

Main Duties Be responsible for customer support for Base maintenance customers Cultivate positive business relationship with existing customers for effective business execution after sales acquisition Execute contracts acquired by Sales, know commercial terms and implement Perform upselling for existing clients if applicable Regularly visit...

Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC Life...

Department: Customer Service Centre  Responsibilities Responsible for customer service digital strategy operation and project management, and promote digital intelligence transformation and construction. Responsible for the construction of digital intelligent tools in the field of customer service, empowering frontline production and complaint...

Deputy Director, Participant Learning Experiences The Academy @ Teach For All’s Global Institute for Transforming Education Remote locations: Bangladesh, Côte D'Ivoire, Ghana, Hong Kong, India, Kenya, Malaysia, Mauritius, Malawi, Nigeria, Philippines, Rwanda, South Africa, Thailand, Tunisia, Uganda, UAE, Zambia, Zimbabwe, Qatar, Jordan  Position...

Role Responsibilities Strategy To provide quality services and to assist up-selling and cross selling financial products/services to customers transacting at branches. To assist the Senior Branch Operations & Service Manager to: Achieve / exceed the business targets set. Control and administer the daily operations of the Branch / Priority...

Company and Team Background Our reputable client is currently recruiting talents with enthusiasm and experience in customer service for the role, Customer Service Advisor. The incumbent plays a pivotal role in the call center providing exceptional customer service by handling inbound calls, addressing customer inquiries, and resolving complaints. Working in...