Manager, Retail Store Supplies APAC

4 weeks ago

Hong Kong Island, Hong Kong SAR China Lululemon Athletica Full time
Manager, Retail Store Supplies APAC (Hong Kong)

Business Unit: Store Support Centre (SSC)

Time Type: Full-time

Description & Requirements

Who we are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

About this team

The Retail Ops team is comprised of people that know a little bit about everything and a lot about most things within lululemon. We touch all aspects of the store operations, including making sure stores are seeing positive results that meet and exceed company goals. You are passionate about supporting our stores, and the best in the world at completing complex projects in record time by prioritizing, simplifying, aligning, communicating, SSC to store communication and global programs. In partnership with other store and SSC leaders, retail operations works on new initiatives that elevate and support the demands of running a store. Simply put, retail operations is responsible for making the complex simple and getting sh*t done.

A day in the life:

Design a comprehensive, forward-looking store supplies strategy to meet organizational needs and the 3 year business plans for APAC retail operations. Lead the execution of the strategy through the management of sourcing, procurement, inventory management, logistics, and warehousing/distribution programs. Create an optimized and cost-efficient supply program that mitigates risks to the organization and meets the needs of retail operations and cross-functional partners in delivering on the long-term business strategy.

  1. Design and execute an end-to-end store supplies program for both proprietary and generic retail supplies across APAC.
  2. Lead sourcing, procurement, and inventory management for branded OPEX & CAPEX supplies, ensuring alignment with global business strategies.
  3. Optimize packaging and supply initiatives through collaboration with cross-functional teams and retail leaders.
  4. Mitigate supply chain risks and manage fluctuations in demand through strong partnerships with vendors, 3PL providers, and suppliers.

Operational Excellence & Risk Management

  1. Drive continuous improvements across processes, people, and technology for greater efficiency.
  2. Develop and implement risk mitigation plans to ensure business continuity.
  3. Oversee distribution planning to enhance operational performance, cost efficiency, and agility.
  4. Manage invoices and spending approvals for inventory, freight, and 3PL purchases.
  5. Optimize supplier base management and capacity planning to meet future business needs.
  6. Lead negotiations and maintain relationships with key vendors and stakeholders.

Cross-Functional Collaboration & Communication

  1. Act as the key liaison between corporate (SSC) and retail teams to ensure seamless execution of strategic initiatives.
  2. Facilitate virtual communications, engaging both small and large groups with clarity and impact.
  3. Partner with international teams, particularly in North America, to align global and regional supply chain strategies.
  4. Gather and analyze feedback from retail teams to enhance communication effectiveness.
Qualifications:

Supply Chain & Procurement Expertise

  1. 5+ years of experience in supply chain management, procurement, and logistics, ideally in a global retail or consumer goods environment.
  2. 2+ years of experience in international purchasing and inbound logistics.
  3. Experience implementing and leading business process optimization.
  4. Strong knowledge of sourcing, demand planning, inventory management, and warehousing.
  5. Familiarity with manufacturing, transportation, and distribution operations.

Financial & Data Analysis Skills

  1. Experience in invoice management and multi-entity financial oversight.
  2. Strong budgeting and financial planning skills.
  3. Advanced Excel and data analysis proficiency with strong business math acumen.

Leadership & Communication

  1. Excellent written and verbal communication skills in English.
  2. Strong ability to manage multiple projects, set priorities, and meet deadlines.
  3. High level of initiative, problem-solving ability, and attention to detail.
Must haves:
  1. Acknowledges the presence of choice in every moment and takes personal responsibility for their life.
  2. Possesses an entrepreneurial spirit and continuously innovates to achieve great results.
  3. Communicates with honesty and kindness, and creates the space for others to do the same.
  4. Leads with courage, knowing the possibility of greatness is bigger than the fear of failure.
  5. Fosters connection by putting people first and building trusting relationships.
  6. Integrates fun and joy as a way of being and working, aka doesn't take themselves too seriously.

Beyond the Paycheck (Benefits & Perks) At lululemon, we care for and invest in the whole person – body, mind, spirit. Our total rewards program is designed to support you in achieving your goals and focus on the things you love. In addition to competitive base pay and a team-based bonus program, we also offer paid time off, generous employee discounts, fitness/yoga classes, parenthood top up program and personal and professional development programs. Note: availability of these benefits and perks may be subject to your location & employment type and may have certain eligibility requirements. The Company reserves the right to alter these benefits and perks in whole or in part at any time without advance notice.

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