Retail Store Director

1 week ago


Hong Kong, Central and Western District, Hong Kong SAR China SEPHORA Full time
Job Title

Retail Store Director

About Us

Sephora is a leading global beauty retailer, championing inspiration and inclusion where everyone celebrates their beauty.

Key Responsibilities:
  • Drive sales performance to achieve operational objectives while ensuring integrity and monitoring profitability.
  • Manage store P&L with the Retail Manager to maintain optimal expenses.
  • Analyze monthly store performance and business trends to cover every aspect of the business, proposing strategies to optimize sales.
  • Build strong relationships with new and loyal customers to achieve CRM KPI.
  • Coordinate with CRM & Loyalty team to implement Sephora's CRM and loyalty activities smoothly.
Requirements:
  • 5 – 7 years' experience in store operations, with 3 years running a sizable team in a high-paced environment.
  • Entrepreneurial spirit with a proven track record in driving sales and profitability despite challenges.
  • Strong influencing and relationship-building skills to manage various stakeholders.
  • DYNAMIC team player with the ability to positively motivate staff and network locally and regionally to build relationships.
What We Offer:
  • The opportunity to work with talented, supportive, and passionate people whom you will be proud to work with.
  • A comprehensive training program to build your skills and personal brand.
  • A dynamic and inclusive work environment celebrating diversity and promoting equal opportunities for all employees.
Culture and Values:

Sephora is committed to creating an inclusive environment for all employees, celebrating diversity and providing equal opportunities regardless of background, culture, or identity.



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