Current jobs related to Insurance Customer Service Officer - Hong Kong, Central and Western District - Randstad Hong Kong
-
Insurance Customer Service Officer
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Bank Full timeMain Responsibilities:We are seeking a highly skilled and experienced professional to join our team at Dah Sing Bank as an Insurance Customer Service Officer. In this role, you will be responsible for providing exceptional customer service and sales support for our general insurance products.Key Responsibilities:Deliver high-quality customer service and...
-
Insurance Customer Service Officer
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Prudential plc Full timeJob SummaryThis role is responsible for delivering exceptional customer service to bancassurance customers, providing dedicated after-sales support and generating appointments for sales teams to follow up. The ideal candidate will possess excellent communication and interpersonal skills, with a strong ability to work collaboratively with teammates to resolve...
-
Insurance Customer Service Officer
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Bank Full timeMain Responsibilities:Deliver exceptional customer service and support to ensure customer satisfaction and loyalty.Develop and maintain a deep understanding of general insurance products and services to effectively promote and sell them to customers.Collaborate with internal stakeholders to ensure seamless customer service and sales processes.Establish and...
-
Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Bank Full timeMain Responsibilities:Deliver high-quality customer experiences through pre-sale and post-sale servicesDevelop and execute sales strategies for general insurance products through inbound and outbound callsMaintain exceptional customer service standards and ensure timely renewal proceduresCollaborate with internal and external stakeholders to provide seamless...
-
Customer Service Officer
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Bank Full timeKey Responsibilities: Deliver exceptional pre-sales and post-sales support to clients. Drive the growth of general insurance offerings through both inbound and outbound communications. Uphold superior customer service practices and ensure high service standards. Assist banking and alternative service channels by providing operational support. Build and...
-
Customer Service Officer, General Insurance
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Bank Full timeMain Responsibilities: Deliver exceptional pre-sale and post-sale support to clients. Drive the growth of general insurance products through both inbound and outbound communication. Uphold best practices in customer service while ensuring high service standards. Assist banking and alternative distribution channels with operational support. Foster and...
-
Customer Service Officer, General Insurance
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Bank Full timeMain Responsibilities:Deliver exceptional pre-sale and post-sale support to clients.Drive the growth of general insurance products through both inbound and outbound communications.Uphold best practices in customer service while ensuring high service standards.Assist banking and alternative distribution channels with operational support.Foster and maintain...
-
Customer Service Representative
2 months ago
Hong Kong, Central and Western District, Hong Kong SAR China Zurich Insurance Company Full timeJob SummaryZurich Insurance Company is seeking a highly skilled and customer-focused professional to join our team as a Customer Care Consultant. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide professional customer...
-
Customer Service Representative
2 months ago
Hong Kong, Central and Western District, Hong Kong SAR China Zurich Insurance Company Full time{"Job OverviewAt Zurich Insurance Company, we are seeking a highly skilled Customer Care Consultant to join our team.As a Customer Care Consultant, you will be responsible for providing exceptional customer service to our clients, ensuring their queries are resolved efficiently and effectively.Key Responsibilities:* Provide professional customer service to...
-
Customer Service Representative
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Zurich Insurance Company Full timeJob OverviewWe are seeking a skilled Customer Service Representative to join our team at Zurich Insurance Company. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers through phone and email inquiries.Key ResponsibilitiesProvide professional customer service to customers in a timely and...
-
Customer Service Representative
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Zurich Insurance Company Full timeJob SummaryZurich Insurance Company is seeking a skilled Customer Care Consultant to provide exceptional customer service to our clients. As a key member of our team, you will be responsible for handling customer inquiries, resolving issues, and providing support to our customers.Key ResponsibilitiesProvide professional customer service to clients via phone...
-
Customer Service Representative
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Zurich Insurance Company Full timeJob OverviewZurich Insurance Company is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.Key ResponsibilitiesProvide...
-
Senior Claims Officer
2 months ago
Hong Kong, Central and Western District, Hong Kong SAR China Zurich Insurance Company Full timeJob SummaryWe are seeking a skilled Claims Officer to join our team in Hong Kong. As a Senior Claims Officer - Travel Insurance, you will be responsible for handling personal line claims focusing on Travel.Key ResponsibilitiesReview, resolve, and finalize claims within authority limits, ensuring settlement at an optimum level.Provide technical support to the...
-
Customer Service Officer
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Konew FinTech Corporation Limited Full time{"title": "Customer Relationship Officer", "description": "Job SummaryWe are seeking a highly motivated and experienced Customer Relationship Officer to join our team at Konew FinTech Corporation Limited. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our existing customers, identifying new...
-
Customer Service Representative, Insurance
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China HKT Full timeAbout the Role:We are seeking a highly skilled and customer-focused Customer Service Officer to join our team at HKT. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their queries and issues in a timely and professional manner.Key Responsibilities:Handle inbound and written...
-
Insurance Customer Service Representative
2 months ago
Hong Kong, Central and Western District, Hong Kong SAR China Prudential plc Full timeJob SummaryPrudential plc is seeking a dedicated and customer-focused individual to join our team as a Senior Officer, Channel Services (Outbound). As a key member of our customer service team, you will be responsible for providing exceptional service to our bancassurance customers through dedicated after-sales services and outbound servicing calls.Key...
-
Customer Service Officer
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Konew FinTech Corporation Limited Full timeAbout the RoleWe are seeking a Customer Service Officer to join our team at Konew FinTech Corporation Limited. As a key member of our customer service team, you will play a critical role in delivering excellent customer service and ensuring our customers receive the best possible experience.Key ResponsibilitiesFollow up with existing customers on loan...
-
Customer Service Manager
2 months ago
Hong Kong, Central and Western District, Hong Kong SAR China FWD Life Insurance Corporation Full timeAbout FWD GroupFWD Group is a leading pan-Asian life insurance business with a strong presence in 10 markets, serving over 13 million customers. Our mission is to revolutionize the insurance industry by delivering innovative, customer-centric solutions.Job SummaryWe are seeking a highly skilled Customer Service Manager to lead our customer support team...
-
Customer Service Officer
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Manulife Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Officer. As a key member of our Customer Engagement Team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and...
-
Customer Service Officer
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Inchcape Full timeJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Officer. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, handling their enquiries, and identifying opportunities to upsell and cross-sell our products and services.Key...
Insurance Customer Service Officer
3 months ago
This role will provide and process information in response to customers' enquiries, concerns, and requests in call center operation at Customer Service Centre effectively and efficiently.
Job Responsibilities:
Provide and process information by referring to operation systems, guidelines, digitalization, and applications in response to customers' enquiries, concerns and requests about insurance products and servicesRespond to customer feedback in a timely and professional manner to enhance customers' satisfactionSupport customer management and excellence by providing customers with appropriate solutions or alternativesCommunicate and coordinate with different functions/departments to maintain a harmonious relationship to enhance the operation efficiency and effectivenessHandle customer dissatisfaction or complaints with efficiency and professionalism, and report to supervisor Job Requirements: Secondary education or aboveHolder of IIQE paper 1, 3 and 5 will be a great advantage. Qualified candidates with potential can also apply for the licenses during onboarding1-3 years of experience in Customer Service Operations. Fresh Graduates with good attitude will also be consideredGood written/spoken English and Chinese (including Putonghua)Good analytical and problem solving skillsHighly organized self-starter, with the ability to meet tight deadlinesAble to deal with complaints/challenges in a friendly mannerCustomer focused and result-orientedCandidates with more experience may be considered as Senior Officer Interested parties, please click "Apply" to complete the application process. If you would like to arrange a confidential discussion, you may also reach Karin Ng at or email:skills no additional skills required
qualifications no additional qualifications required
education Secondary School/High School
