Insurance Distribution Support Specialist

5 months ago


Hong Kong, Hong Kong SAR China HSBC Full time

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Life is a world-class institution where you can specialize in Insurance but enjoy the advantages that come with being part of a leading global international bank. Insurance is about people, and the promises they make. At HSBC Life we help deliver on these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific region.

Our employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a high-profile growing business segment. We empower our team of high-performing individuals to build skills and explore new experiences to realize the full potential of being part of HSBC.

Together we pursue efficient ways of working. We harness the latest data and technology solutions to achieve meaningful outcomes for our clients. The protection we offer creates broad and lasting impact, helping clients to be healthier, more productive and more confident in their futures.

We are currently seeking a high calibre professional to join our team as an Insurance Distribution Support Specialist.

Principal Responsibilities

Support retail banking life insurance business and deliver premium financing end-to-end case management service while upkeeping sales quality standard Conduct sales quality review in accurate, effective & timely manner Consistently and accurately provide the case information to sales staff for taking applicable remediation to the application Handle case enquires from sales staff in professional manner Assist in uplifting branch and individual sales quality above QA threshold throughout the routine case review, reinforcement training and regular reporting Contribute to the success of insurance business growth and full sales compliance to internal and/or regulatory requirements Support ad-hoc tasks as assigned Requirements University degree Solid individual life insurance and retail banking industry experiences Effective communication, interpersonal and problem solving skills Conversant in PC skills (preferably Excel with VBA/Macro knowledge), sales experience in retail banking and bank assurance are preferred Able to work as a team as work independently for tasks assigned Performance driven and results focused; and Fluent in both written and spoken English and Cantonese

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