Luxury Apparel Store Manager

1 month ago


Hong Kong, Hong Kong SAR China Link Compliance Full time

A Luxury Fashion Brand is Hiring a Store Manager in Tokyo Japan. 

Position is in Tokyo Japan. 

Relocation Assistance and visa sponsorship will be provided. 

Job Responsibilities

Drive Business and Deliver Results

  • Utilize strategic approaches to develop, monitor, and improve measurable metrics that drive business growth to achieve financial targets.
  • Lead by example to supervise client development, build and maintain strong client relationships, and actively generate robust performance through outreach services and the customer business created by sales personnel.
  • Develop business promotion plans to foster existing clients or attract new clients.
  • Create and oversee an ideal sales environment, providing continuous guidance in sales, product, and customer training to ensure the highest level of customer service and sales.
  • Leverage networks to maximize sales, customer traffic, floor coverage, and client engagement.
  • Actively acquire product purchasing and allocation information related to client preferences and potential business.
  • Analyze, interpret, and strategically use data (internal measurements and external trends) to identify key issues and maximize business development; this includes reporting key information and informing company partners.
  • Flexibly manage the business by adjusting direction and continually improving based on key metrics and lessons learned.

Leadership and Personnel Management

  • Lead by example, demonstrating the company's core values through behavior and conduct.
  • Align the team with the company's overall vision and strategy to maximize business development.
  • Set clear goals and expectations, demanding high standards of performance from employees.
  • Manage the performance and development of the entire team.
  • Create and execute effective communication strategies for the store (both team-based and one-on-one) to ensure team members are engaged and informed.
  • Maintain a steadfast commitment to self-development and growth.

Create Consumer Experience

  • Lead by example to create an environment and team capable of consistently delivering diverse consumer experiences.
  • Provide ongoing training and guidance to create, build, and manage an efficient sales environment.
  • Offer diverse consumer experiences in the boutique providing personalized services based on client preferences and developing and maintaining productive client relationships.
  • Ensure visual merchandising and maintenance standards are consistently met.

Operational Excellence

  • Understand the importance of all store operations and ensure they run efficiently.
  • Consistently adhere to all operational procedures and guidelines.
  • Be proficient or skilled in all core systems and technologies, including but not limited to POS, client manuals, iPads, Microsoft Excel, and Word.
  • Comply with all loss prevention and operational policies and procedures to protect company assets.
  • Manage all inventory dynamics, handling markdowns, transfers, RTV and consolidations, damages and repairs, receiving, customer deliveries, POS transactions, etc., correctly and promptly.

Education and Work Experience Requirements

  • Bachelor's degree (preferably in Business or Fashion-related fields).
  • Over 5 years of experience as a store manager in a luxury or service-related work environment.
  • Proven track record of successful work experience.


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