Senior Retail Manager
2 months ago
Our client, a well-known Luxury brand, is looking for a high-caliber person to fill the position.
Job Duties
- Set standards for retail performance and retail excellence.
- Manage performance of each store and store operations to enhance performance and build a good client experience.
- Work with store managers to ensure all business operations are in order.
- Plan sales strategies to ensure high performance and that KPIs are met.
- Review and drive service excellence to ensure stores are aligned with business needs and strategies for excellent client servicing.
- Lead and plan activities in stores to deliver client service results.
- Monitor store operation performance, ensuring proper inventory flow and stock levels, and productivity.
- Utilize innovative plans to reduce operational costs and analyze controllable costs to meet budget.
- Ensure efficient flow of store products, including merchandising, supply chain, store planning, and repairs.
Job Requirements
- 5 years of related experience in the Luxury or Retail industry.
- Passionate about luxury retail and building highly engaged teams to deliver an excellent branded retail experience.
- A good people leader and team player with a positive mindset.
- Well organized and committed to accuracy at all levels of detail.
- Experience in and enjoys operating in a fast-paced environment.
- Able to work well in a multicultural environment.
- Excellent written and verbal communication skills.
- Fluent in English and Chinese, both written and oral.
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