Senior Retail Manager

2 months ago


hong kong, Hong Kong SAR China Global Executive Consultants Ltd. Full time
Senior Retail Manager / Retail Manager, Regional – Luxury Retail (Ref. No.: 26375)

Our client, a well-known Luxury brand, is looking for a high-caliber person to fill the position.

Job Duties

  • Set standards for retail performance and retail excellence.
  • Manage performance of each store and store operations to enhance performance and build a good client experience.
  • Work with store managers to ensure all business operations are in order.
  • Plan sales strategies to ensure high performance and that KPIs are met.
  • Review and drive service excellence to ensure stores are aligned with business needs and strategies for excellent client servicing.
  • Lead and plan activities in stores to deliver client service results.
  • Monitor store operation performance, ensuring proper inventory flow and stock levels, and productivity.
  • Utilize innovative plans to reduce operational costs and analyze controllable costs to meet budget.
  • Ensure efficient flow of store products, including merchandising, supply chain, store planning, and repairs.

Job Requirements

  • 5 years of related experience in the Luxury or Retail industry.
  • Passionate about luxury retail and building highly engaged teams to deliver an excellent branded retail experience.
  • A good people leader and team player with a positive mindset.
  • Well organized and committed to accuracy at all levels of detail.
  • Experience in and enjoys operating in a fast-paced environment.
  • Able to work well in a multicultural environment.
  • Excellent written and verbal communication skills.
  • Fluent in English and Chinese, both written and oral.
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