Luxury Store Manager Position

1 month ago


Hong Kong, Central and Western District, Hong Kong SAR China Hermès Full time

Hermès is seeking an experienced and skilled individual to fill the position of Luxury Store Manager.

About the Role

As a Luxury Store Manager, you will be responsible for leading a high-performing team to deliver exceptional customer service, drive sales growth, and maintain a luxurious store environment.

Key Responsibilities
  • Lead and manage a team of sales associates to achieve sales targets, provide excellent customer service, and maintain a positive store atmosphere
  • Develop and implement strategies to increase sales, improve customer satisfaction, and enhance the overall shopping experience
  • Ensure effective inventory management, visual merchandising, and stock control to meet business objectives
  • Collaborate with other departments to ensure seamless operations, including logistics, marketing, and human resources
  • Maintain a high level of product knowledge and stay up-to-date on industry trends to make informed decisions
Requirements
  • Tertiary education or above in a related field (e.g., business, retail, hospitality)
  • A minimum of 6 years' experience in luxury retail management, with a proven track record of success
  • Excellent leadership, communication, and interpersonal skills
  • Strong analytical and problem-solving skills, with the ability to make data-driven decisions
  • Proficient in MS Office and other relevant software
  • Fluency in English and Cantonese (Mandarin) is required; proficiency in French is an asset
What We Offer

Hermès offers a competitive salary package, including:

  • An estimated annual salary of HKD 720,000 - HKD 900,000, depending on experience
  • A comprehensive benefits package, including medical insurance, retirement plan, and paid time off
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment

Please note that the salary range is based on industry standards and may vary depending on location and other factors.



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