Senior / Customer Relations Specialist

6 months ago


Hong Kong, Hong Kong SAR China China Mobile Hong Kong Co. Ltd. Full time

職責:

負責處理及跟進現有客戶續約及相關查詢  透過電話及線上渠道向客戶介紹及推廣流動通訊產品及最新優惠 挽留客戶及營銷提升,並達到指定銷售目標 

入職要求: 

DSE / F.5或以上程度  2年或以上工作經驗, 具備電訊工作或處理企業客戶經驗者優先考慮  開朗,主動熱誠,並具有良好溝通技巧,以客戶服務為中心 樂於迎接挑戰, 能夠承受工作壓力,並達到銷售目標 能書寫及操流利廣東話,懂英語及普通話優先考慮  具備更多相關工作經驗者會被考慮為高級客戶聯繫主任 

工作時間: 

5天輪班工作(星期一至日:上午10時至下午8時,每天工作8.75小時包括1小時午膳,輪班輪休) 

工作地點: 

葵涌KC100大樓 (鄰近葵興地鐵站5-10分鐘) 

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