Retail Learning

Found in: Talent HK C2 - 2 weeks ago


Hong Kong, Hong Kong SAR China CHANEL Full time
We are looking for individuals with a strong passion for people development and belief in investing in personalized learning paths for employees As our Learning and Development Partner, you will enable our Fashion Advisors to be the Front Face of Chanel by building their confidence and strengthening their ability to create an emotional connection with the clients to the brandYou will play the role of an active coach in engaging our Fashion Advisors by enhancing their learning and development to drive loyalty and sustaining the speed and depth of Chanel’s business growth.

Leveraging your unique experiences, Chanel will enable you to…

 Customize learning solutions and individualized coaching methods  Be the Fashion Advisors’ trusted “go-to” advisor in Learning and Development  Partner with Head of Boutique to strategize and develop a comprehensive people development plan  Onboard new hires in the boutique  Proactively provide new people intelligence or pulse of the retail teams to the leadership team

You are energized by…

 Bringing out the best of our Fashion Advisors  People development and coaching  Customizing and delivering training using blended learning approach  Having close observations of Fashion Advisors’ interactions with clients and identifying areas of improvement  Creating a personalized developmental action plan

What you can bring to the team…

 Least 3 years’ work experience in a coaching or training role  Excellent interpersonal and coaching skills  Strong passion for people development and client service excellence  High energy level, ability to exercise assertiveness when required  Ability to work at the boutique and retail hours
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